Management Trainee

Responsibilities

• Daily communication and interaction with 60+ CDL Class A Truck Drivers including yard spotters, local delivery drivers, and over-the-road drivers.
• Assign work to all drivers during a specific shift.
• Maintain positive relations with drivers and customers.
• Influence positive employee morale and quality customer service.
• Address driver problems as they arise and report issues to management and HR as needed.
• Manage drivers’ use of PeopleNet system for eLogs and Trip Management.
• Utilize TMW to manage all aspects of customer deliveries, backhauls, returns, and special transportation requests.
• Ensure all trips in TMW are properly coded for billing accuracy.
• Utilize TMW and TotalMail to ensure all TMW orders are completed in real-time.
• Complete the Shift Pass-On Log on a daily basis to ensure a smooth transition between Dispatch shifts.
• Work with Management to increase backhaul percentage and minimize empty miles and dead-head lanes.
• Ensure all loads are Dispatched in a timely manner in compliance with the Dispatch Schedule provided by Shipping.
• Work with Dispatch Supervisor to ensure the most efficient and cost-effective mode of delivery is used for all shipments.
• Work with Management and Drivers to follow company Safety Program and Policies to measure and reduce the occurrence and cost of collisions, injuries, near-misses, and equipment damage.
• Track equipment usage to ensure good utilization and ensure repairs are made in a timely manner.
• Report all equipment repair needs and damages to Management in a timely manner.
• Track and report all driver attendance incidents to ensure staffing levels are adequate to meet customer demand.
• Ensure all payroll and timekeeping records are accurate and reported in a timely manner to Management and Payroll Department.
• Ensure Continuity is maintained for all drivers. Manage the Continuity Report for assigned drivers and ensure any errors are corrected within 24 hours.
• Ensure DOT and Company Policy compliance is maintained for all Drivers (Random Drug Screening, Certification of Violations/MVR, Annual Medical Reviews, etc.).
• Ensure all equipment inspections are completed and vehicle registration and Inspection Reports are updated in TMW and are physically located onboard the equipment.
• Ensure all Accident Reporting procedures are followed per company policy.
• Organize and conduct activities to assure safe, cost-effective, on-time operating performance.
• Track and report sign-in/sign-out times, assure routes are timely, and communicate service issues to management and customer service.
• Handle all incoming calls and ensure timely responses to customers, vendors, drivers, carriers, etc., and communicate issues with drivers and Dispatch Supervisor.
• Monitor driver performance and report issues to Management.
• Process and file all paperwork handled during on assigned shift.
• Create, monitor, and update reports on a daily basis as needed.
• Communicate all pertinent issues to the incoming Dispatcher to ensure all issues are handled.
• All other duties, as assigned.

  Requirements

  • College degree is preferred but not required.
  • Previous dispatch experience is preferred.
  • This is a first shift position but must be flexible if help is needed on another shift.
  • Must be open to travel to other locations within the company.