Management Technician

About the role

As a Management Technician with the Department of Revenue, you will play a key part in keeping audit and reporting activities accurate and efficient. This role is ideal for someone who enjoys solving problems and supporting a mission-driven agency. Your work will help maintain strong processes and quality standards across the bureau. Step into a position that encourages learning and professional development.

Responsibilities

• Research Support: Conduct research using available systems to identify audit candidates and evaluate information
• Data Analysis: Analyze data sets to identify issues, patterns, and potential solutions
• Audit Processing: Review audit referrals, verify assessments, and maintain accurate audit records
• Quality Control: Develop and maintain procedures that support accurate and efficient audit processing
• Administrative Tasks: Manage files, track employee information, and support communication with taxpayers
• Technical Assistance: Submit IT tickets, assist with system issues, and help maintain digital storage structures

Qualifications

Minimum Experience and Training Requirements:

• Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or
• Any equivalent combination of experience and training.

An Associate's Degree may be substituted for two years of required experience.

Additional requirements

• You must be able to perform essential job functions.
• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075), which requires you to pass an enhanced background check prior to beginning employment.
• Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to:
  • A fingerprint-based federal records check
  • A PA State Police clearance
  • A check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years
  • A citizenship/residency verification

Work schedule

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday – Friday, with a 30-minute lunch
• Telework: You may have the opportunity to work from home (telework) ad hoc, after an in-office training period of 30 days, based on operational and field work scheduling needs. To telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Allentown. The ability to telework is subject to change at any time.

Pay

In some cases, the starting salary may be non-negotiable.