Management and Program Analyst

Summary

Organizational Location: Department of Homeland Security, U.S. Customs and Border Protection, USBP Headquarters, Mission Support Directorate, Human Capital and Training Division, Ashburn, VA. This announcement will be open for 5 business days OR until the first 50 applications have been received, whichever happens first. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Duties

In this position, you will serve as a senior analyst and advisor in USBP's Mission Readiness Operations Directorate, leading complex qualitative and quantitative assessments of programs and management processes and directing major administrative initiatives. This work strengthens USBP & CBP mission readiness by improving operational efficiency, resource planning, and policy alignment, ensuring leadership has accurate, timely analysis to execute DHS priorities.

As a Management and Program Analyst, you will be responsible for directing, implementing, coordinating, and overseeing a major segment of Mission Readiness Operations Directorate's administrative program. Typical duties will include:

• Developing and evaluating policies and program objectives as well as advising managers and providing technical assistance to headquarters and field offices.
• Coordinating and leading team studies; designing, implementing, and monitoring management information and planning control systems; assessing legislative impacts and negotiating adoption of recommendations.
• Preparing and delivering briefings, presentations, and planning documents; directing review of submissions for substance and compliance; issuing and maintaining final planning and control documents.
• Analyzing effects of new or proposed legislation, executive orders, and directives; preparing impact statements and recommendations; representing the agency and supporting executive data calls to OMB, GAO, DHS, and Congress.

Qualifications

You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Leading complex qualitative and quantitative program evaluations to improve operational effectiveness, including developing performance measures, statistical analyses, and actionable recommendations for executive management;
• Designing, implementing, and overseeing planning and control systems and management information systems that support long- and short-range plans, budget formulation, and resource allocation;
• Analyzing the impact of new or proposed legislation, executive orders, and DHS/USBP directives and advising senior leaders of recommendations;
• Planning and directing cross-functional team studies, coordinating with headquarters and field offices to resolve complex management issues, and driving process improvements involving significant organizational change;
• Preparing and delivering high-level briefings and reports, serving as a focal point for program issues and supporting executive data calls and requests from OMB, GAO, DHS, and Congressional committees.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations. You will receive credit for all qualifying experience, including volunteer experience.

Requirements

• You must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (additional details below).
• All pre-employment processes will be conducted in English.
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
• DHS uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States.
• Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU.
• You must meet all qualification requirements, including education if applicable, subject to verification at any stage of the application process.
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/14/2026.
• Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. Do not submit documents as a PDF Portfolios.
• The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
• Background Investigation: During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs, and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
• Residency: Individuals are required to have physically resided in the United States or its protectorates for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military;
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government;
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university;
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government.
• Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment. Current and former federal employees may be required to serve or complete a probationary period.
• Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
• Reasonable Accommodation (RA) Requests: If you believe you have a disability covered by the Rehabilitation Act of 1973 that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA and appropriate supporting documentation must be received prior to starting the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.

Pay

This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10). Visit the OPM locality pay tables by geographic area to view pay rates; if you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position—visit the special pay rate charts for details.

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