Management Analyst (Action Officer) Support

Key Responsibilities

• Maintain and manage tracking systems for branch assignments, delegated actions, milestones, and deliverables.
• Develop status reports and provide updates to federal leadership.
• Cook up follow-up activities to ensure timely completion of tasks and action items.
• Assist leadership in assessing incoming assignments and preparing analytical summaries to support prioritization.
• Support operational planning and workload sequencing activities.
• Identify workflow bottlenecks and recommend process improvements.
• Afford assistance with risk assessments and contingency planning activities.
• Review and recommend improvements to standard operating procedures (SOPs).
• Support quality assurance and operational efficiency initiatives.
• Serve as a coordination liaison for internal and external stakeholders.
• Draft meeting summaries, action trackers, and executive communications.
• Support leadership engagement activities and branch communications.
• Coordinate meetings, workshops, and leadership engagements.
• Prepare agendas, logistics, attendee coordination, and follow-up documentation.
• Collect and analyze operational and performance data.
• Prepare dashboards, analytical reports, and executive summaries.
• Aid leadership with reporting metrics and operational visibility.
• Compile policy reference materials and supporting documentation.
• Support policy review and communication efforts.
• Aid with onboarding and training coordination.
• Maintain records, correspondence, document repositories, and version control.
• Support records management and administrative documentation activities.
• Aid with financial tracking summaries and budget support activities.
• Draft presentations, briefing materials, memoranda, and correspondence for federal leadership review.
• Cook up review and approval workflows for executive materials.
• Support short-term operational initiatives and special assignments as directed by branch leadership.

Required Skills

• Education: Bachelor’s degree in Business Administration, Public Administration, Management, Communications, or related field. High School Diploma plus three (3) years of specialized experience may substitute for a bachelor’s degree.
• Experience: Minimum three (3) years of related professional experience supporting federal operations, administrative management, project coordination, or executive support environments.
• Clearance / Requirements: Ability to obtain and maintain NIH badge/access credentials. Must be eligible to work in a federal contractor support environment.
• Skills: Strong analytical, organizational, and time management capabilities. Excellent written and verbal communication skills. Ability to manage multiple priorities and deadlines independently. Experience supporting executive-level stakeholders. Technical Skills: Proficiency with: Microsoft Office Suite Word Excel Outlook PowerPoint Teams SharePoint Tracking and reporting tools Data management systems.

Desired Skills

• General Description of Benefits: Prior NIH or HHS experience strongly preferred. Experience supporting federal leadership offices or administrative management functions. Familiarity with federal travel, records management, and operational reporting processes. Experience relative to a scientific or medical/healthcare background.

Salary Range

$75,000-85,500