Operation Support Analyst
Texas Department of State Health Services · Austin, TX · 2 wk ago
Information Technology$5k–$7k/moFull-time
About the role
The Operation Support Analyst position directly reports to the Operation Unit Director within the HIV/STD Section in Infectious Disease Prevention (IDP) Division. The scope of this position primarily spans the HIV/STD Section.
Responsibilities
- Analyzes federal and state regulations and legislation, program data, budget data, forecasts, and external vendor data on a regular basis to determine appropriate operational or administrative direction, contractor compliance, and program compliance.
- Interprets historical, current, and projected comprehensive technical reports and data to identify problems, causes, and areas for which procedural or system changes are indicated.
- Designs, evaluates, recommends, and approves changes to forms and reports.
- Reviews and prepares documents on behalf of Operation Unit Director leadership to include memorandum, reports, studies, and other briefing documents.
- Advises leadership and management on studies by identifying priorities and defining study scope, purpose, objectives, time frames, and resource requirements.
- Affords assistance in the coordination, delegation, and tracking of various administrative assignments and/or activities within the IDP Division.
Requirements
- Graduation from four-year college or university.
- Experience and education may be substituted for one another.
- Experience with special projects using data analysis preferred.
- Three Years’ experience working with senior management preferred.
- One year of experience with financial or data analysis.
- Experience with Power BI Reporting and Dashboards.
Qualifications
- Knowledge and understanding of federal and state regulations, program data, budget data, forecasts, and external vendor data to determine appropriate operational or administrative direction, contractor compliance, and program compliance.
- Knowledge and understanding of agency strategic priorities and evaluation of priorities to provide staff direction.
- Establishing plans and setting objectives and goals that support an overall business strategy.
- Cross-program area project coordination skills.
- Excellent written and verbal communication skills to draft, review, and approve memos routed to IDP leadership; external communications to a variety of stakeholders and audiences; legislative correspondence; legislative reports; and federal, state, and internal audit responses.
- Prepare presentations and talking points for IDP and DSHS leadership for external speaking engagements.
- Manage high complexity and priority cross-divisional projects.
- Use sound judgement to make independent decisions that directly reflect those of the department and the IDP Division regarding appropriate information to be shared within communications to a variety of stakeholders and audiences.
- Complete tasks with competing priorities.
- Work in a high-pressure, fast-paced environment.
Skills
- Establishing plans and setting objectives and goals that support an overall business strategy.
- Cross-program area project coordination skills.
- Excellent written and verbal communication skills to draft, review, and approve memos routed to IDP leadership; external communications to a variety of stakeholders and audiences; legislative correspondence; legislative reports; and federal, state, and internal audit responses.
- Prepare presentations and talking points for IDP and DSHS leadership for external speaking engagements.
- Manage high complexity and priority cross-divisional projects.
- Use sound judgement to make independent decisions that directly reflect those of the department and the IDP Division regarding appropriate information to be shared within communications to a variety of stakeholders and audiences.
- Complete tasks with competing priorities.
- Work in a high-pressure, fast-paced environment.
Benefits
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).
Pay
$5,098.66 - $6,800.00
Schedule
Monthly