Support Analyst- Administrative

Responsibilities

• Communicates in a professional manner with all managers, employees, vendors and clients of NaphCare
• Performs various clerical and administrative functions to assist in maintaining and organizing files, records, and documentation in accordance with organizational expectations and policy
• Enter and update data in compliance tracking systems, spreadsheets, and databases
• Track deadlines for accreditation related submissions and follow up with responsible staff
• Promotes, supports, and adheres to all policies outlined in the Employee Handbook
• Sets up and maintains virtual meeting platforms (e.g., Teams, Zoom) for scheduling and coordination
• Seeks resources for direction, when necessary
• Performs all other related functions and duties as assigned

Qualifications

• Associate's degree preferred
• Experience with Correctional HealthCare accrediting bodies (NCCHC, ACA), preferred but not required
• Advanced computer skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Comfort learning compliance tracking systems and databases
• Excellent skills in the areas of organization, attention to detail, time management and an ability to manage multiple tasks
• Familiarity with virtual meeting platforms (e.g., Teams, Zoom) for scheduling and coordination
• Ability to take initiative with projects to work both independently and as a team member
• Excellent interpersonal and communication skills

Physical Capabilities

• Ability to work and sit in front of a computer approximately 8 hours per day
• Talking and listening to communicate effectively with team members
• Visual acuity to perform an activity such as: preparing data/information and viewing a computer terminal
• Able to work under pressure