Mammography Site Manager - Full time, daytime

About the role

Charlotte Radiology is a 50-year-old provider of clinical imaging services and patient care. We serve healthcare providers and patients across North Carolina and South Carolina through advanced imaging technology, 40+ convenient locations, and 500+ team members. Our mission is to be recognized as the premier radiology expert, where people come first.

Responsibilities

• Monitor and proactively address employee, patient, and physician matters and concerns
• Manage the center as well as conduct imaging scans on patients
• Order supplies, timekeeping for permanent staff onsite, perform evaluations of permanent staff
• Create a positive working relationship with referring offices, conflict resolution, and promotion of excellent customer service
• Perform clinical duties as a mammography technologist, including gathering patient information, scheduling exams, and evaluating images
• Interview/hire, on-board/train, coach/develop, and manage staff
• Monitor clinical operational performance, including volumes, scheduling, quality, patient engagement, etc.
• Work with direct reports, clinical staff, radiologists, and administration to enhance day-to-day operations of outpatient sites
• Schedule technologists and partners with the Mammography Clinical Ops Manager and Patient Rep Manager for adequate clinical coverage
• Manage timekeeping for direct reports, including inputting missed punches, adjusting time, approving PTO, and managing bi-weekly payroll
• Conduct regular staff meetings to disseminate important information and encourage discussion on improving patient care and the work environment
• Ensure necessary office supplies and equipment are available

Requirements

• ARRT registered Mammography Technologist
• Junior College/Associate Degree Radiologic Technology or office management
• At least 3 years of screening mammography, healthcare management with direct staff supervision of 5+ employees experience
• Demonstrated diagnostic training
• Computer literate
• Read and interpret medical reports, extract pertinent information, and present it in a concise and appropriate manner
• Anatomic knowledge of breast tissue pattern and related structures as well as breast pathology and treatment of breast pathology
• Knowledge of radiographic technique and positioning
• Knowledge of ultrasound positioning and anatomy (if stationed at a diagnostic site)
• Intimate knowledge of clinical site procedure and workflow as well as knowledge of departmental needs for smooth day to day operations
• Excellent communication skills
• Excellent customer service, both internal and external
• Walking and standing for long periods of time
• Excellent time management and organizational skills
• Self-motivator, able to multi-task, detail oriented, high level of confidentiality, comfortable with multiple computer applications, willing to work in a fast-paced environment

Qualifications

• Certifications: ARRT registered Mammography Technologist / CPR
• Junior College/Associate Degree Radiologic Technology or office management
• At least 3 years of screening mammography, healthcare management with direct staff supervision of 5+ employees experience
• Demonstrated diagnostic training
• Computer literate
• Read and interpret medical reports, extract pertinent information, and present it in a concise and appropriate manner
• Anatomic knowledge of breast tissue pattern and related structures as well as breast pathology and treatment of breast pathology
• Knowledge of radiographic technique and positioning
• Knowledge of ultrasound positioning and anatomy (if stationed at a diagnostic site)
• Intimate knowledge of clinical site procedure and workflow as well as knowledge of departmental needs for smooth day to day operations
• Excellent communication skills
• Excellent customer service, both internal and external
• Walking and standing for long periods of time
• Excellent time management and organizational skills
• Self-motivator, able to multi-task, detail oriented, high level of confidentiality, comfortable with multiple computer applications, willing to work in a fast-paced environment

Skills

• Excellent communication skills
• Excellent customer service, both internal and external
• Walking and standing for long periods of time
• Excellent time management and organizational skills
• Self-motivator, able to multi-task, detail oriented, high level of confidentiality, comfortable with multiple computer applications, willing to work in a fast-paced environment

Benefits

• Competitive base salary
• Comprehensive health and welfare benefits including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Telehealth, Disability, Employee Assistance Program, and 401k Retirement Savings

Pay

TBD

Schedule

Monday to Friday 7:30 am - 4:30 pm