Mammography Coordinator

Job Responsibilities

• Answer phone calls for multiple sources including but not limited to patients, providers, and centralized scheduling.
• Maintain communication letters for mail including result lay letters, short-term follow-up letters, annual and overdue reminders, and certified letters to providers/patients.
• Mammo Bi-rad work-que for follow-up.
• Obtain Authorization or Release to request Prior imaging and reports from outside facilities.
• Burn CD’s for outside request for prior imaging.
• Receive and merge prior imaging and results in PACS with outside imaging order in EPIC.
• Review all breast imaging orders for accuracy and request correct orders as needed.
• Transcribe written orders from outside providers into EPIC.
• Aid in maintaining patient flow from waiting room to dressing/exam rooms.
• Schedule patient appointments.
• Assist in obtaining authorizations and/or documentation needs for biopsy procedures.

Minimum Required Experience

• Minimum 1 year of administrative or clerical experience in a healthcare, medical office, radiology, or imaging environment.

Preferred/Desired Experience

• Experience with medical records coordination, order management, or patient scheduling workflows.
• Prior exposure to breast imaging, radiology, or a diagnostic imaging center.

Minimum Required Education

High school diploma or equivalent

Minimum Required Special Skills

• Strong attention to detail with demonstrated ability to manage high volumes of data and documentation accurately.
• Effective verbal and written communication skills.

Preferred/Desired Special Skills

• Demonstrated proficiency with EPIC, PACS, or other EMR.
• Basic knowledge of medical terminology, particularly related to radiology or breast imaging.