Mall Security Guard (WEEKENDS ONLY - Northgate)

NSG, Inc. is seeking dedicated and vigilant Security Officers to join our team for 1st/2nd shift at a public mall facility in the Northgate area of Cincinnati. Must be able to pass a pre-employment background check.

Schedule

• Saturdays: 9:30 a.m. – 8:00 p.m.
• Sundays: 10:30 a.m. – 7:00 p.m.
• 19 hours per week

Pay

$17.00 per hour, paid weekly every Friday.

Responsibilities

• Conduct scheduled walking rounds of the facilities, both outside and inside (includes barcode scans).
• Address loiterers or trespassers on property.
• Monitor property entrance/exit posts, inspect property, and monitor visitors.
• Contact law enforcement or fire department in case of an emergency; communicate all incidents to NSG leadership and property owners.
• De-escalate situations using conflict resolution and crisis management techniques, including Verbo Judo:
  • Understand warning signs and defuse conflict verbally.
  • Be aware of signs of tension.
  • Deter by establishing your authority.
  • Remain calm.
  • Give people an opportunity to talk.
  • Come up with a resolution.
• After business hours, check doors, windows, and gates to ensure the property is secure.
• Report suspicious activity to NSG leadership and property owners and follow their guidance.
• Guide discharged staff, trespassers, and other unwelcome parties off the premises.
• Report all incidents promptly to the proper authorities and NSG leadership.
• Provide a visible and reassuring presence to deter potential security threats.
• Perform other related duties as assigned.

Requirements

• High school diploma or GED equivalent.
• Must be able to obtain a security license through the state of Ohio.
• Successful completion of a pre-employment drug screen.
• Ability to pass a pre-employment background check.
• Excellent observational skills and attention to detail.
• Authoritative verbal communication skills.
• Ability to remain calm in high-pressure situations.
• Ability to learn the layout of the property and buildings.
• Proficient operation of radio or telephone equipment.
• Professional and cordial interaction with the public.
• Prolonged periods of standing and walking as needed to perform work.
• Ability to patrol the property and access areas quickly.
• Required to work in outdoor weather conditions.

Skills

• Decision-making skills
• Problem-situation analysis
• Attentiveness
• Judgement
• Physical stamina
• Vision
• Dexterity