Malheur County: Make a big difference in your community, one person at a time!

About the role

In care homes and facilities all over Oregon, there are residents with Intellectual and/or Developmental Disabilities or Mental Health Conditions who need someone to make sure they are heard. You can be their advocate, helping ensure their choices are honored and they receive quality care.

Responsibilities

• Provide advocacy services directly to individuals through regular in-home visits
• Receive and respond to specific complaints through the RFO toll-free phone line
• Identify, investigate, and resolve complaints
• Strengthen each individual resident’s choice, rights, and quality of life

Qualifications and Skills

• At least 18 years of age and able to pass a criminal history check
• Strong observation, communication and problem-solving skills
• Dependable and reliable
• Adequate transportation to visit homes and facilities
• No conflict of interest

Training

• 16 hours of initial concentrated training
• 15 hours of additional training on expanded topics to be completed in the first year of certification
• 10 hours of continuing education annually to maintain certification thereafter

Time Commitment

A flexible schedule of approximately 16 hours per month. This will include facility visits, complaint resolution including calls and meetings, as well as required activity reporting. Please consider making at least a one-year commitment to the program.

Apply here