Sales Representative

About the role

At Chevrolet of Wasilla, we don't just sell vehicles—we create exceptional customer experiences and help our team members achieve their professional and financial goals. One of the largest automotive retailers in North America, we offer industry-leading training, career advancement opportunities, and the support needed to thrive in a fast-paced, high-energy environment.

Responsibilities

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration rides.
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Aid customers during the write-up process ensuring it is a non-confrontational experience.
• Maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
• Introduce customer to Service department following Sales 2 Service process.
• Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.
• Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
• Aid sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
• Communicate regularly with program coordinator and submit monthly meeting and activity information.
• Attend mentor trainings as necessary.
• Assist trainee to meet performance expectations as laid out in their job description.

Requirements

• Strong attention to detail.
• Excellent communication.
• Typing – ability to type efficiently to enter accurate information into tracking system.
• Mathematics – ability to solve basic math calculations.
• Basic computer skills.

Qualifications

• High School graduate or equivalent.
• 18 years or older required.

Skills

• Customer service.
• Product presentation.
• Product knowledge.
• Phone communication.

Benefits

• Best In Class Industry Benefits.
• Competitive pay.
• Medical, Dental and Vision Plans.
• Paid Holidays & PTO.
• Short and Long-Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Lithia Learning Center.
• Vehicle Purchase Discounts.
• Wellness Programs.

Pay

Commission-Based – Unlimited Earning Potential.

Schedule

Full-Time.