Male Facing Spa Attendant

Cascada Spa and Hotel is renowned for its serene ambiance and commitment to sustainability. Our LEED Platinum-certified complex integrates luxury accommodations with state-of-the-art hydrothermal spa facilities, offering guests a holistic wellness experience in Portland’s Alberta Arts District.

About the role

We are seeking energetic and expressive spa attendants to ensure a clean, safe, and enjoyable experience for all guests throughout our spa, fitness, and hydrothermal facilities.

Responsibilities

• Welcome guests warmly, ensuring a smooth and pleasant spa experience.
• Maintain cleanliness and organization in spa, fitness, and hydrothermal facilities including treatment rooms, relaxation areas, indoor and outdoor pool areas, and locker rooms including restroom facilities.
• Stock and replenish towels, linens, and amenities as needed to ensure guest comfort and satisfaction.
• Prepare and serve refreshments to guests in designated relaxation areas, maintaining a welcoming and hospitable environment.
• Assist therapists and other staff members with preparing treatment rooms and ensuring all necessary supplies are readily available.
• Respond promptly to guest inquiries and requests, providing information about spa services, amenities, and facility features.
• Adhere to spa policies and procedures, including those related to health, safety, and sustainability practices.
• Collaborate closely with spa receptionists, therapists, and other team members to deliver a seamless and memorable guest experience.

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably within the spa or hospitality industry.
• Excellent interpersonal and communication skills, with the ability to interact effectively with guests and colleagues.
• Strong attention to detail and organizational abilities to maintain cleanliness and orderliness in all areas.
• Knowledge of spa etiquette and procedures is advantageous.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits

• Competitive wages and opportunities for career advancement within our growing organization.
• Employee discounts on spa services, hotel stays, and dining experiences.
• Comprehensive training and development programs to enhance your skills and professional growth.

Schedule

Nights and weekends.