Make Ready Technician - Multifamily
About the role
The Make Ready Technician is responsible for assisting with upholding the physical integrity of the community by ensuring a clean, safe, and well-maintained living environment for residents, visitors, and staff. This role plays a key part in preserving property value and enhancing resident satisfaction.
Responsibilities
- Conduct all duties in compliance with company policies and procedures, as well as applicable federal, state, and local laws (e.g., OSHA, ADA, Fair Housing).
- Inspect vacated apartments and complete detailed checklists to assess make-ready needs; promptly communicate required services to the Senior Maintenance Technician and Property Manager.
- Absorb and communicate with residents regarding make-ready needs.
- Assist with cleaning and trash-out of units, including removal of heavy or bulky items when necessary.
- Maintain cleanliness of community grounds and deliver notices to residents as needed.
- Complete all required Grace Hill training courses by specified deadlines.
- Understand that eligibility for commissions or bonuses is contingent upon timely course completion.
- Participate in ongoing skill development as directed by management.
- Support safety training efforts and adhere to "safety first" practices at all times.
- Perform general maintenance tasks to prepare apartments for new residents, including:
- Replacing or repairing lights, locks, faucets, appliances, doors, blinds, fans, windows, and shelving.
- Patching and painting walls, inspecting tiles, changing A/C filters, and operating carpet cleaning equipment.
- Changing locks and mailbox locks as needed; making new keys upon request.
- Aid in appliance repairs, replacements, and transfers to or from units.
- Transport paint and equipment from storage areas and assist with painting and minor exterior maintenance.
- Respond to service support needs from the maintenance team when requested.
- Ensure all apartments are restored to “market ready” condition in a timely manner to support resident move-in schedules.
- Provide a clean, functional, and welcoming living space for new residents upon move-in.
- Deliver resident notices as needed, maintaining a professional and respectful demeanor.
- Support the property team by promoting a safe, clean, and well-maintained community environment.
- Document all inspections, repairs, and maintenance tasks completed during the make-ready process.
- Report supply and material needs to the Property Manager and/or Senior Maintenance Technician.
- Ensure all work is performed in alignment with safety regulations and property standards.
- Complete other tasks as assigned by management to support the overall success of the property.
Requirements
- Must be on feet for the majority of the shift (66% to 100% of the time).
- Frequent bending, kneeling, climbing stairs/ladders, and reaching overhead for routine cleaning tasks.
- Regular pushing, pulling, gripping, and using tools/equipment for cleaning and light maintenance.
- Must lift and carry items ranging from 1–50 lbs regularly; occasionally up to 75 lbs, rarely over 100 lbs.
- Must consistently recognize clean versus unclean areas and identify spots needing attention.
- Frequent need to see clearly at a distance for property-wide observation.
- Must be able to visually inspect equipment and cleaning results for quality assurance.
- Requires attention to small details for tasks such as spot cleaning, surface inspection, and touch-ups.
- Hearing is helpful but not essential for performing job duties.
- Must be able to receive instructions from management either verbally or in writing.
- Occasional verbal communication may be needed to clarify tasks or confirm instructions.
- Must be attentive to surrounding noise when working in shared or high-traffic areas.
- Ability to understand and follow verbal or written directions is necessary.
Qualifications
- Bilingual preferred but not required.
- Professional interaction with team members may occasionally involve brief verbal exchanges.
Benefits
SunRidge offers a comprehensive benefits package including:
- Opportunities for professional growth and development within a supportive culture.
- Access to benefits, including low-cost health, dental, and vision insurance, as well as life and disability coverage.
- Voluntary wellness plans (critical illness, accident, hospital indemnity)
- Employee Assistance Program
- Access to Financial Planning Resources and Employer-Matched 401(k) Plan
- PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave
Pay
Salary range: $20 - $25 per hour
Schedule
Typically 40 hours per week, from 8:30 a.m. to 5:30 p.m., Monday through Friday; however, the weekly schedule may vary as business needs require.
Additional Information
Scheduled on-call work may be necessary.
Must wear a back-support belt and gloves as dictated by specific tasks to ensure safety.
Required to wear appropriate footwear, such as non-flat-bottom shoes; flat-bottom sneakers are not permitted.
Work is performed primarily indoors (66% to 100% of the time), with occasional outdoor tasks as needed. During the course of assigned duties, there may be exposure to cleaning solvents, paint fumes, and adhesives.
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