Major Case Unit Adjuster, Transportation

About the role

We seek a skilled Major Case Unit claims professional to investigate and resolve Reserv's most complex and catastrophic claims. Potential to attend trials, settlement conferences, mediations, and arbitrations. Responsible for the handling of all aspects of the claim assigned, including reserving, communication, documentation, litigation management, evaluation, and negotiation. Additionally, another responsibility would be to participate in and coordinate training in the handling of complex claim matters and projects requiring advanced claim knowledge and experience.

Responsibilities

• Managing legal aspects of complex, high value cases, including evaluation of legal process and expenses
• Analyzing and reviewing commercial auto and transportation claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties
• Managing litigation cases related to claims disputes, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims professionals, attorneys, and other stakeholders
• Collaborating with defense counsel, claims counsel, and claims leadership for strategic planning, including fostering and maintaining positive working relationships with approved defense firms and other vendors in the industry
• Reviewing legal documents and ensuring compliance with litigation management guidelines
• Analyzing and interpreting policy language and reaching appropriate coverage decisions, drafting complex coverage correspondence and proactively managing primarily litigated claim files from inception to closure
• Directing and controlling the activities and costs of outside vendors including defense counsel, coverage counsel, experts and independent adjusters
• Maintaining adjuster licenses and continuing education requirements

Requirements

• Active insurance adjuster's license by way of a designated home state; home state license required if home state license is available
• Willing to obtain all licenses within 60 days, including completing state required testing
• 12+ years of claim handling experience, with 7+ of those years handling a pending of >60% in litigation
• Understand transportation coverages. Understand contractual risk transfer and additional insured forms
• Strong understanding of medical terminology
• Strong analytical and negotiation skills with the ability to drive the negotiations to desired outcomes
• Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines
• Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment

Qualifications

• Active insurance adjuster's license by way of a designated home state; home state license required if home state license is available
• Willing to obtain all licenses within 60 days, including completing state required testing
• 12+ years of claim handling experience, with 7+ of those years handling a pending of >60% in litigation
• Understand transportation coverages. Understand contractual risk transfer and additional insured forms
• Strong understanding of medical terminology
• Strong analytical and negotiation skills with the ability to drive the negotiations to desired outcomes
• Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines
• Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment

Skills

• Strong analytical and negotiation skills
• Understanding of medical terminology
• Ability to manage time-sensitive demands and documents
• Knowledge of multiple state statutes
• Attention to detail and time management

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy after 8 months of continuous work
• Work from anywhere to facilitate your work life balance
• Apple laptop, large second monitor, and other quality-of-life equipment you may want
• Technology is something that should make your life easier, not harder!

Pay

TBD

Schedule

Remote-first