Transportation Adjuster

Responsibilities

• Manage a caseload of transportation bodily injury claims, including litigated and non-litigated exposures
• Investigate, evaluate, negotiate, and resolve trucking and transportation related claims in accordance with company guidelines and regulatory requirements
• Handle claims involving long-haul trucking, semi-trucks, and commercial transportation exposures
• Review coverage, assess liability, and determine appropriate claim resolution strategies
• Cook with defense counsel and support litigation management activities as needed
• Maintain ownership of bodily injury claims and associated property damage exposures throughout the life of the claim
• Maintain accurate and timely documentation within the claims management system
• Communicate professionally with insureds, claimants, attorneys, vendors, and internal stakeholders
• Ensure compliance with applicable state regulations and company policies
• Negotiate settlements and support timely claim resolution strategies
• Mentor less experienced team members and assist with claims handling guidance when appropriate

Requirements

• 5+ years of experience handling transportation bodily injury claims required
• Experience handling long-haul trucking, semi-trucks, or heavy transportation claims highly beneficial
• Exposure to litigated bodily injury claims required
• Ability to independently manage a caseload of approximately 115 to 120 claims
• Carrier experience highly beneficial; TPA experience also accepted
• Experience evaluating liability, damages, coverage, and settlement strategy
• Active adjuster license required
• Multi-jurisdictional licensing beneficial
• New York and California licensing or claims experience highly beneficial
• Ability to work Central or Eastern time zone business hours beneficial

Qualifications

High school diploma or equivalent required

Additional education or industry certifications beneficial

Skills

Communication skills

Problem-solving skills

Time management skills

Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.