Maintenance Training Coordinator

About the role

The L&D Capability Leader is responsible for designing, coordinating, delivering, and continuously improving employee training programs that support equipment reliability, workforce capability, safety, and operational excellence. This role partners closely with Operations leaders to ensure employees are trained, qualified, and certified to perform work safely and effectively in a union manufacturing environment. The position applies a systematic approach to training (ADDIE/SAT) to align learning with business needs, reliability goals, and mill performance metrics.

Responsibilities

• Training Program Development: Design, develop, implement, and maintain structured training programs using ADDIE/SAT principles. Develop learning materials including procedures, job aids, troubleshooting guides, videos, ID Locates, and safety content. Standardize training templates, style guides, and instructional formats to ensure consistent delivery across departments.
• Training Delivery & Facilitation: Coordinate classroom, on-the-job (OJT), peer-to-peer, and digital training. Coordinate training sessions for hourly employees, supervisors, and leaders as required. Support effective knowledge transfer by coaching SMEs on instructional techniques and content delivery. Ensure training is executed in ways that support adult learning principles and operational schedules.
• Certification, Qualification & Training Records: Develop, administer, and maintain certification and qualification programs. Track training completion, attendance, qualifications, and re-certification requirements using established systems or LMS tools. Maintain accurate training documentation, qualification guides, and audit-ready records. Ensure certification processes are repeatable, consistent, and aligned with safety, reliability, and compliance expectations.
• Training Needs Analysis & Continuous Improvement: Conduct training needs, job, task, and performance analyses to identify skill gaps and learning priorities. Review training effectiveness through feedback, assessments, and performance outcomes. Continuously improve training programs to reduce variation, incidents, and unplanned downtime.
• Cross-Functional & Project Support: Collaborate with project teams to ensure employees are properly trained on new equipment, systems, and processes. Work with vendors and contractors to coordinate technical training as needed. Follow up on learning issues contributing to extended downtime and implement corrective L&D actions. Participate in training committees and cross-functional meetings to align training with mill priorities.
• Professional & Leadership Expectations: Prioritize work to meet deadlines and support operational schedules. Take initiative, demonstrate accountability, and operate within the Principle-Based Management® framework. Stay current on learning and maintenance training best practices. Perform other job-related duties as assigned by supervision.

Who You Are

• High School Diploma with 5+ years of experience in manufacturing maintenance, reliability, or corporate/technical training
• Experience developing and delivering technical training materials
• Working knowledge of Microsoft Word, Excel, and PowerPoint
• Strong facilitation, presentation, and communication skills

Qualifications

• Bachelor’s degree in education, Business Administration, or related field
• Experience managing or utilizing a Learning Management System (LMS)
• Experience with task-based OJT programs

Benefits

• Medical, dental, vision, flexible spending and health savings accounts
• Life insurance, AD&D, disability, retirement
• Paid vacation/time off, educational assistance
• May include infertility assistance, paid parental leave and adoption assistance