Maintenance Technician- Westown at Wilson

About the role

Westown at Wilson Apartment Homes in Grand Rapids, MI is seeking a full‑time Maintenance Technician. The role involves maintaining the physical integrity of the community, ensuring a safe and secure living environment for residents, visitors, and staff. Qualified candidates must be professional and friendly.

Responsibilities

• General repairs to apartments and common areas of the buildings and grounds
• Vacant apartment preparation
• Trash removal
• Emergency repairs
• Cleaning
• Landscaping
• Ordering maintenance equipment
• Record keeping
• Accepting deliveries
• Moving furniture and/or appliances
• Address resident service and maintenance requests in a timely manner
• Communicate with residents on pending items or status of service requests to ensure satisfaction
• Keep the physical property throughout the community and immediately correct unsafe conditions
• Maintain accurate records regarding preventive maintenance, service requests, expenditures, apartment make‑ready status, work in progress, etc.
• Ensure all make‑ready repairs and services are completed on schedule
• Rake, sweep, shovel, and salt property grounds as circumstances warrant
• Change locks and keys
• Other duties as assigned

Requirements

• 1+ years of experience in property maintenance or equivalent maintenance‑related fieldwork
• Ability to interact professionally and efficiently with prospects, residents, staff, and management
• Hands‑on experience with basic plumbing, carpentry, electrical, heating and air conditioning systems (heat pump experience a plus), swimming pools, landscaping, and cleaning
• Must furnish own tools and have transportation to pick up replacement parts and supplies from vendors
• HVAC and CPO certification preferred
• CFC/EPA approved certification (or willingness to obtain within 45 days of hire)
• Physical ability to lift up to 50 lbs., climb ladders and stairs, walk between buildings and on roofs, stoop, kneel, bend, and have hand‑eye coordination and manual dexterity
• Familiarity with and adherence to all OSHA guidelines
• Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Achieve Fair Housing certification prior to interacting with prospects or residents
• Ability to travel to pick up replacement parts and supplies from vendors
• Completion of drug and background screening required

Benefits

• Health benefits (medical, dental, vision PPO)
• Paid vacation and sick time
• 401(k) plan with company match