Maintenance Technician-The Pointe at Stockbridge

About the role

The Maintenance Technician ensures the community remains safe, functional, and well-maintained by diagnosing and repairing a wide range of building and apartment systems. They provide timely, high-quality service to residents, support preventative maintenance programs, and help preserve the property's physical assets through consistent care and attention.

Responsibilities

• Diagnose, repair, and resolve maintenance issues involving electrical, plumbing, HVAC systems, appliances, flooring, stairs, railings, and other building components.
• Correct unsafe conditions such as broken lights, damaged gates, open holes, or other hazards, ensuring issues are addressed quickly and safely.
• Support asset preservation by monitoring and reporting on the condition of building and security systems such as automatic doors and surveillance cameras.
• Schedule and perform preventative maintenance on HVAC units, equipment, and building systems to improve performance and reduce downtime.
• Maintain appropriate inventory of supplies and spare parts to ensure timely completion of work orders.
• Respond to on-call rotations and emergency maintenance situations, assisting with both resident and property needs.
• Provide friendly, professional service when interacting with residents and team members.
• Document completed work and report recurring issues or safety concerns to your supervisor.

Qualifications

• EPA certification required (Type I, II, or Universal).
• High school diploma or equivalent required.
• 1–3+ years of experience in maintenance, facilities, or multi-family housing.
• Strong technical skills in electrical, plumbing, HVAC, appliance repair, and general building systems.
• Able to prioritize tasks, manage time effectively, and handle multiple work orders.
• Strong attention to detail and problem-solving abilities.
• Able to safely operate tools and maintenance equipment.
• Good communication and customer-service skills.
• Able to perform physical work including lifting, climbing ladders, and working indoors/outdoors in various weather conditions.
• Willingness to participate in on-call schedules and respond to emergencies.

About Cortland

Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Founded in 2005, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.