Maintenance Technician - The Brooke

Job Description

Responsibilities:

• Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.
• Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
• Responds and resolves emergency maintenance requests for after business hours calls (weeknights, weekends, and holidays).
• Prepares vacant apartments to make rent ready.
• Performs preventative maintenance work.
• Keeps the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.
• Interacts directly with residents.
• Maintains logbooks and databases; enters service requests and status updates into database.
• Aids in monitoring contractors work performance.
• Supports the Maintenance Manager in meeting budget responsibilities.
• Fulfills customer service expectations.
• If the property does not have a housekeeper, light cleaning duties will be required such as cleaning models, club houses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
• Maintain (clean, orderly, and in working conditions) all amenity areas (pool, compactors, weight rooms, parking decks, etc.)

Qualifications

Requirements:

• 1-3 years maintenance experience (apartment maintenance experience preferred)
• Troubleshooting and problem-solving skills.
• Budget or basic business finance helpful.
• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.
• Valid driver's license (free from major moving violations) and dependable transportation.

Physical Requirements

Physical Requirements:

• Must be able to use various hand tools and test equipment.
• Must be able to bend, stoop, and kneel for extended periods of time.
• Must be able to push and pull up to 300 pounds on wheels.
• Must be able to lift up to 50 pounds.
• Must be able to climb ladders of up to 40 feet in height.
• Must be able to use a hand-truck.

Special Physical Requirements

Special Physical Requirements:

• As part of your daily maintenance routine, you may be required to move appliances from one apartment unit to another apartment unit on opposite ends of the property. The appliance may have to be transferred by means of a hand truck up one to three flights of steps. These appliances will range in weight from 75 to well over 300 pounds.
• Commercial laundry rooms are equipped with single washing machines and/or stacked (double) clothes dryers which you will be required to move in order to repair and perform preventative maintenance. These machines range in weight from 120 to 300 pounds.
• On occasion, you may be involved in repairs to the building structure. You may be required to move or transport several different building type materials weighing several pounds to over 300 pounds.
• You will be required to perform certain resident service functions or make upgrades to the apartment home. An example would be to install lighting or ceiling fans. Both duties would require the work to be done using a step ladder while lifting.