Maintenance Technician - Student Housing

Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.

Responsibilities

• Providing excellent service to residents, guests, employees and contractors
• Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor
• Ensuring the clean condition of the community at all times
• Maintaining the maintenance shop according to policy
• Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review
• Assisting in other tasks as directed by the Maintenance Supervisor
• Spot cleaning the model and vacant units on a daily basis
• Daily/Weekly Meetings: Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and direction from Maintenance Supervisor
• Timekeeping: Keep a record of hours utilizing company provided forms. Obtain authorization to work overtime from Maintenance Supervisor or Community Manager
• Common Area Inspection/Pick-up: Walk Common areas daily, before 9 am. Always be diligent to look for maintenance issues
• Peak Day Trash Pickup: At direction of Maintenance Supervisor, inspect all grounds and ensure cleanliness
• Make-Ready Preparation: Per the turn schedule provided by the Maintenance Supervisor, complete turns:
  • Install Vendor Lock on unit within 24 hours of receiving keys from resident
  • Communicate any vendor make-ready issues to Maintenance Supervisor
  • Ensure that Maintenance Supervisor has walked unit and has approved all work to be done prior to start
  • Complete a turnkey checklist for each unit as work is completed. Obtain Maintenance Supervisor signature on form once work is finalized.
• Workorders: Complete workorders as directed. Ensure 24-hour response policy. (Daily)
• Key Change-Outs: At direction of Maintenance Supervisor, change out vendor lock for newly keyed lock once a unit has been leased and move-in is scheduled. Document in CSR
• On Call: Provide on call coverage during non business hours, as directed by Maintenance Supervisor. On larger properties, on call duties are rotated amongst all maintenance staff
• Breezeway Cleanliness: Enforce trash standards on property. Report violations to Maintenance Supervisor so notices to residents can be issued. (Daily)
• Pool Maintenance: At the direction of Maintenance Supervisor, log and maintain pool chemicals daily, according to local code
• Logs: At direction of Maintenance Supervisor, maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep abreast of changes to MSDS sheets
• Maintenance Inventory: Inform Maintenance Supervisor of supplies needed
• Weekend Coverage: Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans. (Weekly)
• Monthly Scheduled Inspections: Review Preventative Maintenance Calendar on monthly basis. At the Direction of the Maintenance Supervisor, perform following duties on a monthly basis:
  • Car Checks
  • Breezeway Inspections
  • Safety and Trip Hazard Inspections
• Monthly Safety Meeting: Attend a monthly safety meeting to stay informed of safety regulations and changes.