Maintenance Technician - Springfield Meadows

About the role

HNN Communities is seeking a Full-Time Maintenance Technician to join their dynamic team in Vancouver, WA. DevCo Residential is a privately held and owner-operated professional property management company specializing in multifamily and mixed-use properties across the West Coast to Midwest regions. Their mission is to provide outstanding housing while balancing short-term returns with long-term housing preservation and value, fostering a reputation of excellence in their communities, operations, and among their employees.

Responsibilities

• Maintain the physical condition and general upkeep of the community following Company operating and safety standards.
• Thoroughly complete work orders within the expected timeframe according to Company policy and standards.
• Prepare make-ready apartment homes including painting, flooring, cleaning, rekeying, and general repairs, according to Company unit turn policies and standards.
• Adjusting heat and properly securing doors and windows in all vacant apartment homes.
• Cleaning and trashing out vacated apartment homes, including physical evictions.
• Properly document all abandoned belongings and storage/disposal according to Company policy.
• Maintain community grounds, pool and spa, common areas, trash compactor, pet stations, controlled access buildings, and amenities to keep areas clean, operational, and safe for all residents and guests.
• Perform regular lighting checks and repairs.
• Maintain safety records utilizing company software.
• Ensure documentation is completed in a timely manner including service request, pool safety logs and any other documentation as directed by supervisor.
• Ensure proper testing and maintenance of community pumps, boilers, fire control systems, backup generators, smoke and carbon monoxide detector systems as directed by supervisor.
• Auxiliary in regular inspections of the community, including pre move-out inspections, move-out inspections, and preventative maintenance inspections.
• Promptly and professionally respond to after-hours emergency calls as assigned.
• Ensure all workshops and utility rooms are clean, orderly, and safe.
• Adhere to all Company safety and OSHA requirements.
• Perform supplemental landscape maintenance including pressure washing, irrigation system repairs, and watering of lawn/landscape areas so that common areas are properly maintained.
• Remove snow and ice when and where applicable during inclement weather as directed by supervisor.
• Maintain appropriate quantities of supplies and promptly notify supervisor when supply quantities are low.
• Responsible to secure and for the timely maintenance of all Company equipment entrusted to the employee’s care, including golf carts and work vehicles.
• Adhere to all requirements of the O & M manual including lock out/tag out and mold, moisture control and clean up procedures.
• Perform maintenance projects and tasks with minimal supervision consistent with Company policy and direction from supervisor.
• Inform appropriate supervisor(s) of any observed or potentially hazardous situations for residents, team members, and guests, including all injuries/incidents.
• Uphold proper security practices including appropriate key control procedures.
• Participate in the success of resident events, community programing and local/non-profit programs as assigned.
• Provide excellent customer service to all residents, prospects, and guests.
• Complete assigned tasks by deadlines and communicate any obstacles with your supervisor in advance.
• Work collaboratively and respectfully with peers, other team members and departments.

Qualifications

• Minimum one year of maintenance related experience, preferably as a Maintenance Technician.
• Competent and efficient in all aspects of maintenance operations including electrical, plumbing, pool maintenance, appliance repair, carpentry, and painting.
• Ability to provide exceptional customer service to address the needs of residents in a friendly and professional manner.
• Familiarity with technology including MS Office Suite (Word, Excel, PowerPoint, and Outlook) and iPads/tablets.
• High school education or equivalent required.
• Must be 18 years of age or older.
• Valid driver's license required.
• Must be able to speak, read and write English in a manner sufficient to carry out duties.
• Successful completion of background check and drug screen required.
• Must be legally qualified to work in the U.S. meeting I-9 guidelines.