Maintenance Technician - Snowshoe, PA

Job Responsibilities

• Identify faults within the subscriber drop, feeder/distribution and trunk systems to ensure proper signal level, picture quality and compliance with all local, state, federal and Zito Media requirements and standards.
• Correct these faults by adjusting, repairing or replacing passive or active components.
• Perform signal egress/ingress detection; sweep alignment; installations; troubleshooting; test point measurements; system balance and preliminary proofs.
• Perform emergency restoration of signal outages in the feeder/distribution and trunk systems.
• Complete work assignments generated through subscriber service requests and technician follow-up requests, including unresolved technician work orders.
• Audit the system and terminate unauthorized connections.
• Activate new plant and perform preliminary proof.
• Perform other related duties and tasks as assigned or as become evident

Skills Required

• 5 years CATV experience or related work history in the cable tv industry.
• Understanding of and ability to use signal level meter, volt-ohm meter, cable locator egress monitoring devices, AC clamp meter television test set, spectrum analyzer basic time domain reflectometer, system maps sweep gear.
• Apply technical expertise to a variety of situations, evaluate problems and implement the best solution.
• Communicate effectively with the customer concerning reception problems and services.
• Work under minimal supervision, within broad guidelines of procedures and goals.
• Demonstrate support for excellent customer service.
• Maintain a professional attitude and appearance at all times.

Special Requirements

• An active driver's license is required for this position.
• Full knowledge and capability of driving a bucket truck.
• Reach, push, pull, hold, grasp and perform fine manipulation on cable and electronic equipment.
• Ability to climb poles and ladders daily.
• Carry, set-up and extend ladders weighing up to 100 lbs.
• Confidence working in/on buckets, ladders and utility poles at heights of up to 40 feet.
• Ability to periodically lift up to 100 pounds.
• Able to work a variety of schedules in order to provide needed coverage, for both normal duty and on-call duty.
• Work indoors and outdoors in all types of weather.
• Sufficient visual and aural acuity to operate a variety of standard test and measurement equipment.

Benefits

• Medical
• Dental
• Vision
• 401(k) plan
• Discounted services for employees who reside within the Zito coverage areas.

About the Role

Zito Media is seeking an experienced cable system Broadband Maintenance Technician to join our team. This role involves performing routine and preventative maintenance on CATV feeder/distribution and trunk systems to ensure system performance standards are met. The position also supports Service Technicians by addressing their needs and resolving issues.