Maintenance Technician - Retreat at Lenox Village

About the role

Preferred Apartment Communities combines expertise with a people-first approach, delivering consistent care and communities that feel like home. Our mission is to provide exceptional living experiences for our residents while building a workplace where our associates feel supported, inspired, and prepared to grow. Guided by the belief that we should always be better today than yesterday, we champion continuous improvement across every level of our organization. Through operational excellence, strategic partnerships, and a people-focused approach, we strive to be good neighbors to our residents, to each other, and to the communities we serve.

Responsibilities

• Perform daily and preventative maintenance for the apartment community, including appliances, plumbing, HVAC, minor electrical, gate systems, pool operations, and all amenity areas, while keeping the maintenance shop clean, organized, and properly stocked.
• Complete resident maintenance work orders, enter and update service requests in the database, and interact with residents in a professional, courteous manner that prioritizes customer service.
• Prepare vacant apartments to be rent ready through necessary repairs, touch-ups, and light cleaning as needed.
• Maintain all common and amenity areas—including models, clubhouse, leasing office, grounds, parking decks, compactors, weight rooms, and pools—in a clean, orderly, and safe condition.
• Support the Maintenance Manager by helping monitor contractor performance, adhering to budget expectations, and consistently following company policies and procedures.
• Present a clean, neat personal appearance in uniform, communicate clearly with residents and prospects, deliver newsletters and correspondence, and help set up, attend, and clean up resident events when requested.

Requirements

• Bring 1–3 years of maintenance experience, preferably in apartment communities, along with strong troubleshooting skills and basic budgeting or business-finance understanding.
• Hold or obtain refrigeration certification (Type II or Universal within 90 days), maintain a valid driver's license, and have reliable transportation.
• Use required tools and equipment while performing tasks that involve bending, kneeling, climbing ladders up to 40 feet, lifting up to 50 pounds, and pushing or pulling heavy items on wheels.
• Move and transport appliances between units and floors using a hand truck, sometimes up multiple flights of stairs.
• Handle commercial equipment such as washers, dryers, and other machines during repairs and preventative maintenance.

Benefits

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company-paid employee assistance, mental health, and wellness programs

Pay

Expected pay range of $24.00/hour-$25.00/hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.