Maintenance Technician (Retail)

Full-time Maintenance Technician position managing a territory covering Phoenix, AZ, and surrounding areas.

About the Role

The Maintenance Technician performs general repairs, preventative maintenance, and minor construction tasks across multiple commercial facilities. This role requires a self-motivated individual capable of troubleshooting building issues, completing repairs safely and efficiently, and providing exceptional customer service while maintaining Vixxo quality standards.

Responsibilities

• Perform preventative maintenance on commercial facilities.
• Complete general building repairs including doors, ceilings, walls, flooring, cabinetry, and fixtures.
• Perform basic plumbing repairs such as replacing faucets, valves, toilets, sinks, and repairing minor leaks.
• Perform basic electrical work including replacing switches, outlets, light fixtures, ballasts, drivers, and lamps.
• Complete minor carpentry projects and finish work.
• Repair and install shelving, hardware, locks, signage, and accessories.
• Troubleshoot and repair facility issues while identifying root causes.
• Conduct routine facility inspections and document deficiencies.
• Maintain accurate service reports, photographs, and work documentation using company software.
• Communicate professionally with customers and store management.
• Ensure all work complies with OSHA regulations and local building codes.
• Maintain company vehicle, inventory, tools, and equipment.
• Respond to emergency service calls as required.
• Identify opportunities to improve facility reliability and reduce maintenance costs.

Requirements

• High school diploma or GED preferred.
• 3+ years of commercial handyman, maintenance, or facilities experience.
• Strong knowledge of plumbing, electrical, carpentry, drywall, painting, and general building maintenance.
• Ability to troubleshoot multiple building systems.
• Comfortable using smartphones, tablets, Microsoft Outlook, Teams, and work order management systems.
• Valid driver’s license with acceptable driving record.
• Ability to work independently with minimal supervision.
• Excellent customer service and communication skills.

Physical Requirements

• Lift up to 75 pounds.
• Frequently climb ladders up to 12 feet.
• Stand, kneel, crouch, crawl, and work overhead for extended periods.
• Work indoors and outdoors in varying weather conditions.
• Daily travel within assigned territory; occasional overnight travel as required.

Preferred Certifications

• OSHA 10 or OSHA 30
• EPA Section 608 (Preferred)
• First Aid/CPR Certification
• Trade certifications are a plus

Pay

Compensation ranges from $28 to $32 per hour, depending on experience.

Benefits

• Competitive base pay based on experience and certifications
• PTO, Floating Holidays, and six paid company holidays
• Benefits eligible in first 60 days: Medical, Dental, and Vision Insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• 401(k) match
• Professional and career development opportunities