Maintenance Technician - Residential

Redstone maintenance team members are critical, front-line members of our team who have a direct impact on our property management operations. This role helps maintain property appearance, responds to service requests from residents/tenants, supports the general functioning of property machinery and systems, and collaborates with a range of Redstone colleagues and specialized vendors. A professional attitude and team-focused mindset are essential.

Responsibilities

• Performs minor or routine maintenance or repair involving the following on a daily basis:
  • Electrical and plumbing (including water lines)
  • A/C and heating systems
  • Appliances (when applicable)
  • Stairs, gates, fences, patios, railings
  • Tile, carpet, flooring
  • Roofing, gutters, fasteners
  • Interior/exterior lights
  • Gas fixtures and appliances (where applicable)
  • Shutters, doors, cabinets, windows, sliding glass doors
  • Door locks
  • Security systems (where applicable)
  • Ceiling leaks
  • Some janitorial and ground duties, including debris and trash removal
  • Light carpentry and drywall
  • Painting
• Assists with preparing apartments for new residents by following unit turnover checklist
• Adheres to all maintenance and purchasing directives as per management/lease agreements and company policies, including property inspections, work orders, landscaping and grounds, safety, special maintenance items, work order procedure, and stock control systems
• Continually inspects property, records deficiencies, and reports to team lead
• Follows preventative maintenance programs for the property and specific equipment guidelines
• Complies with safety regulations to avoid injury to self and others, as well as damage to equipment or buildings
• Completes all required paperwork (e.g., requested reports, logs, timesheets, work orders) in a timely manner using electronic devices such as phones or tablets
• Reports accidents and emergency situations immediately
• Other duties as requested or required

Requirements

• Required to wear back support belt, goggles, masks, gloves, and other safety equipment as tasks dictate
• Must be knowledgeable and skilled in the safe use and maintenance of the following tools and equipment:
  • Hand Tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.
  • Power Tools: Wrenches, grinders, sanders, drills, saws, etc.
  • User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders
  • Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc.
  • Other devices as necessary
• Physical Requirements:
  • Constant need (66% to 100% of the time) to be on feet
  • Constant need (66% to 100% of the time) to perform the following physical activities:
    • Bend/Stoop/Squat
    • Perform routine maintenance/repairs, pick up tools and needed equipment
    • Climb stairs
    • Push or pull (move equipment, appliances, open and close doors, etc.)
  • Lifting/Carrying:
    • Over 150 lbs.: Rare need (less than 1% of the time) with assistance
    • 75 lbs. – 150 lbs.: Occasional need (1% to 33% of the time) with assistance
    • 25 lbs. – 75 lbs.: Frequent need (33% to 66% of the time)
    • 1 – 25 lbs.: Constant need (66% to 100% of the time)
• Mental/Emotional Requirements:
  • Ability to work in a fast-paced and customer service-oriented environment
  • Performs duties under pressure and meets deadlines in a timely manner
  • Works as part of a team, as well as completes assignments independently
  • Takes instructions from supervisors
  • Exercises problem-solving skills
  • Interacts with co-workers, supervisors, vendors, sub-contractors, owners, tenants, and the public in a professional and pleasant manner
• Driving/Traveling Requirement:
  • Constant need (100% of time) to utilize company-provided transportation to travel to assigned property and pick up replacement parts and supplies from vendors
  • Must have a valid driver's license free of major moving violations

Essential Job Functions

We are one Redstone! Our team works collaboratively and proactively to deliver exemplary customer service in support of our service standards: Safety, Courtesy, Inclusivity, Efficiency, and Price of Place. Redstone is looking for a candidate that consistently exhibits a professional communication style and positive attitude. This essential role on our team must demonstrate critical thinking and be able to pivot quickly. Exemplary customer service skills are critical. Our preferred candidate will be able to adapt to the changing needs of projects, be a team player, and exhibit self-direction.

Benefits

• Medical, vision, and dental insurance plans
• 401K match
• 3 weeks paid vacation to start, with the ability to earn up to 5 weeks
• Paid sick leave
• Paternity and maternity leave
• Twelve paid holidays and a paid day off on your birthday
• Eligibility for discretionary bonuses

Pay

$23-$30 per hour with a $2,500 sign-on bonus after 6 months.

Schedule

• Full-time and part-time positions available
• 40 hours per week, with overtime pay for after-hours on-call duties
• On-call rotation for this position is approximately six weeks per calendar year (every other month)