Maintenance Technician, Northern Arizona

I’m Tommy, CEO of A1 Garage Door. I started the company in 2007, and we’ve since grown to cover almost half the United States. Our vision is to become America’s largest and most trusted garage door company.

About the role

As a Maintenance Technician, you’ll handle our Annual Maintenance Club Tune Ups. Our team will train you on everything you need to know to thrive in your very own market. No previous experience with garage doors is required—we’ve got you covered.

You Should Apply If

• You love to make things work perfectly
• You can explain mechanical things in a simple way
• You like to help people and solve problems for them
• Your peers describe you as methodical, reliable, and trustworthy
• You’re self-motivated and enjoy working autonomously
• You move fast, you’re always busy, and no task is too small or too big
• You have experience with repairs and maintenance in the home service industry, manufacturing, automotive, etc.

You Shouldn’t Apply If

• You prefer working where there are no customers to talk to
• You think that manual labor is for other people
• You are not weather resistant (hot/cold depending on geography)
• You are not likely to follow what you were taught in class and apply it with gusto

Responsibilities

• Handling our Annual Maintenance Club Tune Ups
• Completing garage door inspections, following a checklist
• Handling callback visits when we don’t get it right the first time
• Focusing on turning negative experiences into positive experiences
• Educating customers on their door and findings from the inspection
• Receiving POs for the warehouse and updating inventory with exact counts
• Assisting the Area Manager or Market Lead with load outs for techs and installers
• Maintaining physical counts in the warehouse and updating inventory

Requirements

• Be nice! (We mean it.)
• Able to bend, climb, kneel, and stand for long periods
• Physically able to lift 50 lbs
• Valid driver’s license for at least 3 years with a clean driving record
• Ability to pass a pre-employment drug test (not including THC) and criminal background check
• Knowledge of basic software such as navigation apps, Google, tablets, and computers
• Basic knowledge of hand tools
• Reading skills and basic math skills (measurements, payments) are required (GED or HS diploma not required)
• Professional appearance
• Current eligibility to legally work in the United States

The Journey of a Maintenance Technician

Your apprenticeship starts in your local market, where you’ll be paired with a technician for 3-6 weeks to learn the ins and outs of the job. After a successful apprenticeship, you’ll finish your training at our A1 Training Academy in Phoenix, AZ. A1 covers flights and accommodations for the duration of your training in Phoenix. During the 4-week training, you’ll build upon the skills acquired during your apprenticeship. Once you complete training, you’ll graduate to a junior maintenance technician and perform your duties in the market you chose to work in.

Interview Process

Our interview process is thorough but not long. We want to ensure each person who joins the team is the right fit for A1—and that we’re the right fit for you!

• After reviewing your application, you’ll be contacted for a 45-minute interview with a recruiter if we want to know more.
• Next, you’ll interview with the Area Manager (approximately 30 minutes).
• Finally, you’ll be invited to ride along with one of our technicians to see what life at A1 is really like (plan on a half-day).

Benefits

• Medical, dental, and vision coverage
• 401K
• Paid Time Off
• Weekly pay
• Internal promotion opportunities
• Company swag

Note: Benefits are not available for part-time, temporary, or contract roles.