Maintenance Technician - Multifamily Property

Responsibilities

• Understand and embody the company's mission and core values in all aspects of work and tenant interaction.
• Monitor and respond to internal communications promptly to stay aligned with property needs and team expectations.
• Conduct regular property inspections to identify maintenance needs, safety concerns, or equipment issues; promptly address or report necessary repairs.
• Perform and/or coordinate preventative maintenance tasks, such as quarterly air filter changes, elevator/fire device inspections, and HVAC or boiler servicing, using established checklists and logs.
• Receive, prioritize, and complete maintenance work orders through AppFolio management software, ensuring timely resolution of older requests before addressing new ones. Accurately track hours worked, notes and photos of work performed.
• Troubleshoot and diagnose maintenance issues, escalating to the Property Manager or outside vendors when necessary to ensure complete resolution.
• Accurately document all work performed by entering same-day notes, labor hours, materials used, and any relevant images or receipts in AppFolio.
• Collaborate with the Property Manager to obtain and review vendor bids, and oversee third-party contractors to ensure work is performed within scope, on time, and to standard.
• Maintain an organized inventory of commonly used supplies, and manage secure systems for keys, fobs, and access cards on-site.
• Ensure compliance with all health and safety regulations, and follow proper procedures during inclement weather or emergency events, including preparation and tenant communication.
• Accurately log work hours including breaks through HR platform, Gusto.

Requirements

• 3-5 years experience in a maintenance related field
• Strong knowledge of building trades and maintenance/repair procedures - Electrical, plumbing, general HVAC, drywall repair, appliance installation/repair
• Solid understanding of health and safety regulations and practices
• Technical experience with hands on repairs and use of tools
• Ability to work on a team and communicate effectively
• Computer literate with capability in email, Gmail/G-Suite and management software
• Great time management skills
• Strong decision-making and problem-solving skills
• The ability to lift up to 50lbs, climb stairs and comfortable with heights