Maintenance Technician - Multifamily

About the role

The Maintenance Technician is responsible for maintaining the physical integrity of the community by performing routine maintenance, repairs, and preventative services to ensure a safe, clean, and well-functioning environment for residents, visitors, and staff. This role supports resident satisfaction, asset preservation, and operational efficiency.

Key Responsibilities

• Perform routine and emergency maintenance on residential units and common areas

• Diagnose and repair issues related to plumbing, electrical, HVAC, appliances, carpentry, and general building systems

• Complete service requests in a timely and professional manner

• Participate in on-call rotation for after-hours emergency maintenance

• Make-Ready & Unit Turns:

  • Prepare vacant apartments for new residents, including painting, patching, and cleaning units

  • Repairing or replacing fixtures, appliances, locks, and hardware

  • Inspecting HVAC systems and replacing filters

  • Ensuring units meet “market ready” standards within required timelines

• Preventative Maintenance:

  • Perform scheduled preventative maintenance on equipment and property systems

  • Conduct regular inspections of buildings, grounds, and mechanical systems

  • Identify and report potential issues before they become major repairs

• Property Upkeep:

  • Maintain cleanliness and safety of grounds, amenities, and common areas

  • Assist with trash removal, pressure washing, and general upkeep

  • Support seasonal maintenance needs as required

• Compliance & Safety:

  • Follow all company policies and procedures, as well as federal, state, and local regulations (OSHA, ADA, Fair Housing)

  • Adhere to all safety protocols and properly use personal protective equipment (PPE)

  • Maintain accurate records of completed work orders and inspections

• Resident Relations:

  • Provide professional and courteous service when interacting with residents

  • Communicate effectively regarding maintenance timelines and updates

  • Support a positive resident experience through quality workmanship and responsiveness

Qualifications

• Previous experience in apartment maintenance, facilities maintenance, or a related field preferred

• HVAC Certification Needed

• Basic knowledge of plumbing, electrical, HVAC, and general repair work

• Ability to troubleshoot and complete repairs independently

• Must be able to follow directions and work as part of a team

• Availability for on-call rotation and flexible scheduling as needed

Physical Requirements

• Must be on feet for extended periods (66%–100% of the time)

• Frequent bending, kneeling, climbing stairs/ladders, and reaching overhead

• Ability to lift and carry 1–50 lbs regularly; occasionally up to 75 lbs or more

• Ability to operate tools and maintenance equipment safely

Why Join Us?

• Opportunities for professional growth and advancement

• Low-cost health, dental, and vision insurance

• Life and disability coverage

• Voluntary wellness plans (critical illness, accident, hospital indemnity)

• Employee Assistance Program

• Financial planning resources and employer-matched 401(k)

• PTO, Sick Time, Paid Holidays, Birthday Leave, and Work Anniversary Leave