Maintenance Technician, Multifamily

About the role

The Maintenance Technician provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Technician responds to our residents' service needs and is instrumental in helping deliver superior customer service to our residents.

Responsibilities

• Prepares make-ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide residents with a quality move-in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Performs maintenance functions such as plumbing, HVAC, basic electrical, general carpentry, painting, and snow removal (if applicable).
• Maintains grounds, pools/hot tubs, common areas, and dog park amenities to keep them clean, operational, and safe for residents.
• Participates in on-call scheduling to respond to after-hours emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance Supervisor.
• Maintains knowledge of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Cushman & Wakefield.
• Performs all duties as assigned in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Adheres to Cushman & Wakefield uniform and professional appearance standards.
• Maintains all safety procedures and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
• Performs any other related duties as required or assigned.

Requirements

• Valid Driver's license
• EPA 608 – Minimum Type II certification
• CPO or local city required certificate
• Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions
• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs
• Ability to deal with problems involving several known variables in situations of a routine nature
• Ability to utilize common sense understanding to carry out written, oral, or diagrammed instructions
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to write routine reports and correspondence
• Follow all safety procedures

Education

High School Diploma, GED, Trade, Technical, or Vocational school

Experience

1+ years of related experience

Work environment

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.

Physical demands

• Stand and walk for extended or continuous periods of time
• Ascend and descend staircases, ladders, and/or step stools
• Travel outside between buildings in varying outdoor weather conditions
• Remain in a stationary position (sit or stand) for 85% of the time
• Regularly operate office machinery
• Travel up to 10% of the time (frequency and duration may vary)
• Exert up to 100 pounds occasionally, frequently, and/or constantly to lift, carry, push, pull, or move objects

Benefits

• 120 hours Paid Time Off annually (prorated upon hire)
• 40 hours Sick Time annually (prorated upon hire)
• 2 Volunteer Days annually
• 12+ Company Holidays annually
• Paid Parental Leave
• Medical, Dental, Vision & Life Insurance
• Supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay
• Company Discounts Program with major retailers and service providers
• Personal & Professional Development Resources including access to LinkedIn Learning
• Employee Assistance Program & Counseling Services
• Eligible employees may enroll in health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time away from work

Pay

$20.40 – $24.00 per hour. Compensation may vary depending on factors such as collective bargaining agreement coverage, geographic area, market pay rates, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role.