Maintenance Technician II

About the Role

A hands-on Facilities Maintenance Technician II role focused on ensuring the safe, efficient, and well-maintained operation of our warehouse and property. This position involves a wide range of maintenance and repair tasks, ideal for someone with strong mechanical and electrical skills, proven maintenance experience, and a passion for problem-solving and continuous improvement.

Responsibilities

• Perform and oversee preventive and corrective maintenance on conveyors, sortation, forklifts, pallet jacks, dock levelers, HVAC systems, doors, lighting, and general building systems.
• Lead troubleshooting of mechanical, electrical, pneumatic, and hydraulic issues to the root cause.
• Diagnose and repair VFDs, motors, PLC I/O, photo-eyes, encoders, and sensors.
• Support CMMS scheduling, parts management, and work order prioritization.
• Assist with equipment installations, upgrades, and reliability improvement projects.
• Coordinate outside contractors and ensure all work meets WebstaurantStore standards and safety requirements.
• Fabricate brackets, guards, and fixtures as needed using MIG/TIG welding and basic machining tools.
• Participate in safety audits and assist in training Maintenance Tech I team members on best practices.
• Support continuous improvement initiatives to optimize uptime and reduce maintenance costs.

Physical Requirements

• Work is performed while standing and/or walking, up to and including 12 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.

Requirements

• 5+ years of maintenance experience in a distribution, manufacturing, or industrial environment.
• Trade school, technical degree, or journeyman card in a related field (industrial maintenance, mechatronics, HVAC, or electrical) preferred.
• Hands-on experience with HVAC systems, welding/fabrication, or racking installation.
• Proven experience commissioning, maintaining, or upgrading automated conveyor systems.
• Familiarity with PLC control systems (Allen-Bradley preferred) and ability to diagnose I/O issues.
• Strong understanding of industrial automation equipment, conveyors, and material handling equipment (MHE).
• Experience using CMMS software to record work, track assets, and manage preventive maintenance schedules.
• Working knowledge of LOTO procedures, OSHA regulations, and NFPA 70E standards.
• Valid driver’s license required; forklift and aerial lift certification preferred (company-provided training available).

Skills

• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent verbal and written communication skills; able to clearly explain technical and complex concepts.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Adaptable and composed when responding to changing business needs or challenging situations.
• Demonstrates diplomacy, emotional intelligence, and a customer service-oriented attitude.
• Able to work independently, lead small projects, and mentor junior technicians.
• Strong commitment to safety, quality, and continuous improvement.
• Willingness to work off-shift as required to respond to urgent needs.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance Available at HQ Locations Only
• On-Site Fitness Centers
• Dog-friendly Offices