Maintenance Technician II

About the role

At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities. We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way. Join a company where your work matters and your future is full of opportunity!

Responsibilities

• Diagnose and perform maintenance and repairs in a timely and professional manner.
• Assure all service requests are completed by Hawthorne standards.
• Repair and restore vacant apartments to make ready status in preparation for the next move-in as per company standard.
• Assist with pool maintenance and cleaning.
• Complete preventative maintenance according to the guidelines outlined in company policy.
• Perform building and common area upkeep daily.
• Assist in keeping grounds neat and free of litter, debris, and pet waste.
• Maintain shop appearance to facilitate quick assessment of supply inventory.
• Promote good professional relations with residents, co-workers, and company staff.
• Through the LIVE IT culture, always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees.
• Always maintain professionalism.
• Conduct on-call emergency service rotation as scheduled.
• Follow safety guidelines in accordance with OSHA and company policy and standards.
• Complete special projects as needed.

Requirements

• High School or GED equivalent
• Two years of apartment maintenance experience preferred
• Valid Driver's License
• EPA/HVAC Certification
• CPO Certification is a plus

Qualities for success

• Positive Attitude: Enthusiastic, passionate, and driven within day-to-day operations.
• Willingness to Learn: Receives feedback and grows through experience.
• People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
• Reliable: A dependable presence for the community and team.
• Always Learning: Stays curious and committed to growing technical knowledge and skillset.

Schedule

Maintenance Technicians work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on-call rotation for after-hours emergencies and occasional support for resident events, as needed.

Benefits

• Monthly renewal bonus program
• Quarterly performance bonuses
• Quarterly resident satisfaction bonuses (in addition to hourly compensation)
• Career Path Program with progression from Maintenance Technician II to Maintenance Technician III
• Education reimbursement program for maintenance skill development
• Free Dental Insurance
• Comprehensive and affordable Medical and Vision coverage plans
• Health and Wellness Incentives
• 401k Retirement Match Program
• Paid time off including your birthday
• Paid sick time off
• Pet Insurance Plans
• Paid Maternity, Paternity, and Adoption Leave options
• Telehealth – Access to Doctors 24/7/365
• Company Paid Life Insurance
• Retirement Planning