Jobs · Management · North Carolina

Maintenance Technician II

Barnhardt · Charlotte, NC · 1 mo ago
ManagementFull-time

About the role

This position is available Monday through Thursday from 5:00 AM to 4:00 PM. Fridays may be required based on business needs.

Essential Duties and Responsibilities

  • Ensure safe, reliable, and efficient production by maintaining equipment and facilities, supporting quality and operational needs, and contributing to continuous improvement across the facility.
  • Enforce and participate in the implementation and ongoing oversight of all company safety standards and regulations, including lockout/tagout, and maintain a clean, organized work area.
  • Inspect, operate, or test machinery/equipment to detect malfunctions or defects in physical structures. Perform preventative and corrective maintenance on machinery and physical structures with a focus on reducing downtime and improving equipment reliability.
  • Troubleshoot mechanical, electrical, pneumatic, and hydraulic issues and implement root-cause solutions.
  • Partner with production, engineering, and quality teams to ensure machines run within specifications to support consistent, high-quality output.
  • Identify and recommend process improvements that enhance equipment performance, reduce waste, and strengthen product quality.
  • Assist with installation, setup, and optimization of new equipment and process improvements or upgrades.
  • Maintain accurate and detailed maintenance records, documenting issues, corrective actions, and improvement opportunities.
  • Assist with production needs such as unloading trucks, filling hoppers, and starting machinery as required to support workflow.
  • Communicate work progress, repair timelines, and equipment status clearly with supervisors and production teams.
  • Conduct regular production-floor checks to identify equipment issues early, monitor machine performance, and support consistent product quality.
  • Train new associates in appropriate safety procedures, work instructions and quality standards.
  • Contributes to continuous process improvement.
  • Participate in training and continuous learning opportunities; meet training and/or certification requirements of the job, department, product or area as designated/defined in work instructions and quality standards.

Competencies

  • Safety and Security - Observes safety and security procedures, Determines appropriate action beyond guidelines, Reports potentially unsafe conditions, Uses equipment and materials properly
  • Problem Solving - Identifies and resolves problems in a timely manner, Gathers and analyzes information skillfully, Develops alternative solutions, Works well in group problem solving situations, Uses reason even when dealing with emotional topics
  • Technical Skills - Assesses own strengths and weaknesses, Pursues training and development opportunities, Strives to continuously build knowledge and skills, Shares expertise with others
  • Customer Service - Manages difficult or emotional customer situations, Responds promptly to customer needs, Solicits customer feedback to improve service, Responds to requests for service and assistance, Meets commitments
  • Interpersonal - Focuses on solving conflict, not blaming, Maintains confidentiality, Listens to others without interrupting, Keeps emotions under control, Remains open to others' ideas and tries new things
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations, Listens and gets clarification, Responds well to questions, Demonstrates group presentation skills, Participates in meetings
  • Team Work - Balances team and individual responsibilities, Exhibits objectivity and openness to others' views, Gives and welcomes feedback, Contributes to building a positive team spirit, Puts success of team above own interests, Able to build morale and group commitments to goals and objectives, Supports everyone's efforts to succeed, Recognizes accomplishments of other team members
  • Written Communication - Writes clearly and informatively, Edits work for spelling and grammar, Varies writing style to meet needs, Presents numerical data effectively, Able to read and interpret written information
  • Leadership - Exhibits confidence in self and others, Inspires and motivates others to perform well, Effectively influences actions and opinions of others, Accepts feedback from others, Gives appropriate recognition to others, Displays passion and optimism,
  • Diversity - Demonstrates knowledge of EEO policy, Shows respect and sensitivity for cultural differences, Educates others on the value of diversity, Promotes a harassment-free environment, Builds a diverse workforce
  • Ethics - Treats people with respect, Keeps commitments, Inspires the trust of others, Works with integrity and ethically, Upholds organizational values
  • Organizational Support - Follows policies and procedures, Completes administrative tasks correctly and on time, Supports organization's goals and values, Benefits organization through outside activities, Supports affirmative action and respects diversity
  • Adaptability - Adapts to changes in the work environment, Manages competing demands, Changes approach or method to best fit the situation, Able to deal with frequent change, delays, or unexpected events
  • Attendance/Punctuality - Is consistently at work and on time, Ensures work responsibilities are covered when absent, Arrives at meetings and appointments on time
  • Dependability - Follows instructions, responds to management direction, Takes responsibility for own actions, Keeps commitments, Commits to long hours of work when necessary to reach goals, Completes tasks on time or notifies appropriate person with an alternate plan
  • Initiative - Volunteers readily, Undertakes self-development activities, Seeks increased responsibilities, Takes independent actions and calculated risks, Looks for and takes advantage of opportunities, Asks for and offers help when needed
  • Judgment - Displays willingness to make decisions, Exhibits sound and accurate judgment, Supports and explains reasoning for decisions, Includes appropriate people in decision-making process, Makes timely decisions
  • Motivation - Sets and achieves challenging goals, Demonstrates persistence and overcomes obstacles, Measures self against standard of excellence, Takes calculated risks to accomplish goals
  • Professionalism - Approaches others in a tactful manner, Reacts well under pressure, Treats others with respect and consideration regardless of their status or position, Accepts responsibility for own actions, Follows through on commitments
  • Quality - Looks for ways to improve and promote quality, Applies feedback to improve performance,
  • Quantity - Meets productivity standards, Completes work in timely manner, Strives to increase productivity, Works quickly

Requirements

  • Education/Experience: High school diploma or GED plus 2 years or more Vocational/Technical Program, or equivalent; and over 3 months up to and including 6 months; or any combination of education, experience and training.
  • Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers.
  • Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs. Perform the four operations with like common and decimal fractions. Perform arithmetic operations involving all American monetary units.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in or from standardized situations.
  • Computer Skills: To perform this job successfully, an individual should have knowledge and experience in the use/application of: Microsoft Office Suite, Maintenance Management systems, PLC controls programming
  • Certificates and Licenses: May be required to hold certification for the operation of industrial trucks.
  • Supervisory Responsibilities: This job has no supervisory responsibilities.

Physical Demands

  • Stand - Over 2/3
  • Walk - Over 2/3
  • Sit - Under 1/3
  • Use hands to finger(s), handle, or feel - Over 2/3
  • Reach with hands and arms - Over 2/3
  • Climb or balance - 1/3 to 2/3
  • Stoop, kneel, crouch, or crawl - 1/3 to 2/3
  • Talk or hear - Over 2/3
  • Taste or smell - 1/3 to 2/3
  • Lifting or Force Requirements: Over 2/3 (Frequently)
  • Up to 10 pounds (Constantly)
  • Up to 25 pounds (Constantly)
  • Up to 50 pounds (Occasionally)
  • Environment Conditions: Under 1/3 (Wet or humid conditions), Over 2/3 (Work near moving mechanical parts), Under 1/3 (Work in high, precarious places), Under 1/3 (Fumes or airborne particles), Under 1/3 (Outdoor weather conditions), Under 1/3 (Extreme cold (non-weather)), Under 1/3 (Extreme heat (non-weather)), Under 1/3 (Risk of electrical shock), Under 1/3 (Work with explosives), Under 1/3 (Risk of radiation), Under 1/3 (Vibration)

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