Maintenance Technician I - Village at Serra Mesa

About the Role

The Maintenance Technician is responsible for maintaining, repairing, and improving residential homes within a military housing community. This role plays a critical part in providing safe, reliable, and well-maintained housing for active-duty service members and their families. Technicians are empowered to independently troubleshoot issues and complete repairs while adhering to safety, quality, and military installation standards.

Responsibilities

• Perform routine preventive maintenance and repairs on residential homes, including HVAC, electrical, plumbing, appliances, and building systems
• Troubleshoot and diagnose equipment and system issues to determine appropriate repair solutions
• Respond to service requests and emergency maintenance calls in a timely and professional manner
• Conduct move-in, moveout, and routine home inspections to ensure quality standards are met
• Maintain accurate maintenance records, work orders, and inventory using company systems
• Follow all safety protocols, OSHA requirements, and military installation regulations
• Communicate effectively with residents, supervisors, and team members to ensure excellent service delivery
• Assist with special projects, renovations, and community improvement initiatives as needed

Required Qualifications

• High school diploma or GED required
• 1+ years of experience in residential, facilities, or maintenance work
• Working knowledge of plumbing, electrical, HVAC, and general building maintenance
• Ability to read and interpret technical manuals and work orders
• Valid driver's license and ability to operate company vehicles
• Ability to lift up to 50 lbs and work in various positions (standing, kneeling, climbing)

Preferred Qualifications

• HVAC, electrical, or maintenance certifications
• Experience working in residential housing or property management environments
• Familiarity with CMMS or workorder tracking systems
• Experience working on or near military installations
• EPA Universal Certification

Skills & Competencies

• Strong troubleshooting and problem-solving skills
• Customer service mindset with professionalism and respect
• Ability to work independently with minimal supervision
• Attention to detail and quality workmanship
• Commitment to safety and compliance standards

Work Environment & Physical Requirements

• Work performed within occupied residential homes and outdoor community areas
• Exposure to noise, dust, tools, equipment, and varying weather conditions
• Standing, walking, bending, climbing ladders, and lifting required
• Use of required personal protective equipment (PPE)