Maintenance Technician - Floater

About the role

Reports directly to the Maintenance Supervisor and/or Community Manager or Assistant Manager when the Community Manager is not present, followed by the Regional Maintenance Supervisor and Regional/District Manager.

Responsibilities

• Ensure property grounds, amenities, and residential homes are in clean, good-working order.
• Complete all service requests in a timely and accurate manner.
• Assist with move-out and pre-move-in inspections and complete necessary tasks to turn the property for the next resident.
• Complete turn checklists and assigned duties, tasks, and projects efficiently, timely, and satisfactorily.
• Direct contracted projects to verify adherence to specifications.
• Report inventory shortages for needed supplies and place orders with approval by upper management.
• Provide professional, customer-service-driven conduct for residents and clients.
• Have knowledge of Fair Housing Laws.
• Assist team members when needed and ensure availability when scheduled for on-call emergencies.
• Perform daily maintenance of pools, grounds, service requests, make-readies, move-ins, and projects.
• Monitor leasing activity and schedule changes to meet move-in goals.
• Assist Maintenance Supervisor with inventory control logs and preventative maintenance logs.
• Assist Maintenance Supervisor with weekly inspections of property exteriors and quarterly inspections of interiors.
• Account for and return all keys to the key box; ensure adequate copies of property keys are available and properly cut.
• Participate in daily communication meetings with Maintenance Supervisor to review maintenance issues and make-ready status.
• Complete work orders with a 24-hour or less response time.
• Perform plumbing, carpentry, drywall, pool maintenance, appliance installation and repair, building/floor/stair maintenance, and basic electrical tasks.
• Assist in maintaining curb appeal.
• Pick up trash throughout the day.
• Ensure proper safety equipment is available and used correctly.
• Maintain active status in CFC, CPO, HVAC certifications as required.
• Keep a safe, clean, and organized work area and shop.
• Be available to work weekends and special events outside normal working hours.
• Demonstrate punctual attendance and comply with community policies, rules, and procedures.
• Communicate efficiently, respectfully, and professionally with residents, prospective residents, and team members.
• Use community computer programs, including AppFolio, Paylocity, Microsoft Teams, electronic lock, and smart features.
• Maintain detailed records and a clean filing system.

Requirements

• Must have own vehicle and hand tools.
• Must have reliable transportation, a valid driver’s license, and insurance.
• Physically fit and able to handle demands of the role, including lifting, climbing, and working in various positions; able to stand, walk, kneel, or crouch for extended periods.
• Ability to lift and carry objects up to 100 pounds on occasion.
• Proficient use of hands to handle tools, fix equipment, and perform repairs.
• Ability to climb ladders and work at heights or in confined spaces with good balance and coordination.
• Capable of moving around the property, including walking, bending, and potentially crawling.
• Close and distance vision for detailed and overall building assessments.
• Ability to hear and understand instructions and identify issues such as leaks or equipment malfunctions.
• Willingness to work long hours on feet, overtime, or night work as needed.
• Proficient in computer programs used at the community, including AppFolio, Paylocity, Microsoft Teams, electronic lock, and smart features.
• Organizational aptitude to maintain detailed records and a clean filing system and work area.