Maintenance Technician (Ben & Jerry's)

The Role

As a Maintenance Technician at our industrial ice cream manufacturing facility, you will be responsible for maintaining, monitoring, and repairing facilities, utilities, and manufacturing equipment to ensure their safe and reliable operation. You will support PM Pillar activities and Continuous Improvement-identified projects aimed at enhancing the efficiency of our manufacturing lines. Collaborating with the PM coordinator, you will identify and execute projects to improve line efficiencies using the Continuous Improvement model. Additionally, you will participate in programs that support overall factory requirements.

What You'll Be Responsible For

• Plan, perform, and/or oversee preventive maintenance on facilities, utilities, and manufacturing equipment.
• Conduct routine system evaluations of mechanical equipment, identifying performance trends or issues and recommending courses of action.
• Resolve equipment malfunctions by evaluating performance breakdowns, identifying the root cause, and taking corrective action within the Continuous Improvement methodology.
• Design and fabricate changes to equipment to enhance process performance.
• Interpret and ensure compliance with building codes and regulations on projects.
• Participate on evaluation teams comprised of R&D personnel, contractors, and vendors to introduce new processes and/or equipment.
• Draft procedures and manuals for preventive maintenance of process systems and equipment.
• Ensure compliance with GMPs and safety policies while planning and completing projects.
• Develop and conduct training modules.
• Ensure that required safety practices are being followed at all times by contractors performing work.
• Work in partnership with the Continuous Improvement team and PM coordinator to deliver improvements to line efficiency.
• Continue upskilling maintenance technicians in the Continuous Improvement methodology and support the Continuous Improvement team.

Requirements

• A high school diploma or equivalent.
• Experience working in a maintenance shop, using power tools, bench tools, and other machinery.
• Experience at an industrial dairy facility.
• Experience with ammonia refrigeration engine rooms.
• Strong mechanical troubleshooting skills.
• Knowledge of Continuous Improvement methods and tools.
• Knowledge of the Kaizen process.
• Industrial electrical knowledge.
• Advanced project management skills to work cross-functionally with other departments and adhere to timelines.

Qualifications

• Required to occasionally lift 50 lbs.
• Willingness to work on the manufacturing floor and be exposed to mechanical operations and cleaning/caustic solutions.
• Ability to complete EWOs to root cause.

Benefits

We offer a comprehensive reward package that typically includes market-competitive pay and performance-related rewards, flexible ways of working, support for health, wellbeing, and life outside of work, time off to rest and recharge, and ongoing learning and development opportunities. Specific benefits vary by location.

Why Join Us?

This is a place for people who are passionate about ice cream and are growth obsessed—both for the business and for themselves. People who act like owners and drive the business end-to-end. People who are driven by success to deliver more than they ever thought possible!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy, and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward. Roles with real accountability and visible impact, free to move fast, experiment, and challenge how things are done. Continuous learning and development as the business grows, reward linked to performance and contribution. Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of ice cream? If this sounds like the place where you’d thrive, we’d love to hear from you. Apply online and share your CV. We’ll review your application and be in touch with the next steps. If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know. Additional Information The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.