Maintenance Technician

About the Role

The Maintenance Technician supports the daily operations and upkeep of a 140-unit, multi-story affordable housing community in Hayward, CA. This position is responsible for maintaining the overall appearance, safety, and functionality of the property through grounds keeping, trash and chute management, unit turnovers, preventative maintenance, vendor coordination, and completion of general maintenance work orders. The technician conducts regular property inspections, responds to resident service requests, assists with apartment turns, monitors inventory and supplies, coordinates contracted services, and supports property safety and compliance efforts.

Key Responsibilities

• Inspects property and equipment daily to determine need and extent of service, equipment required, type and number of operation and maintenance personnel needed.
• Responds to service requests on a first in, first out basis (except in the case of an emergency) and in accordance with Fair Housing guidelines. Documents to accurately describe work done, parts used, disposition and time spent.
• Implements and supervises Preventative Maintenance program.
• Reviews and updates quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks.
• Completes and submits a monthly property safety inspection report to the Resident Manager.
• Assists with turnover of apartments as requested by Resident Manager to include duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors.
• Directs contracted projects to verify adherence to specifications.
• Purchases and maintains records of building and maintenance supplies, machinery, equipment, and furniture.
• Utilizes safety equipment as applicable (i.e. back support devices, eye protection, gloves, masks, etc.)
• Compiles records of labor and material cost for operating building and issues cost reports to owner or managing agents.
• Assembles and analyzes contract bids and submits bids and recommendations to superiors for action.
• Responds to emergency calls, 24 hours a day, 7 days a week. Overtime may be required.
• Provides emergency on-call services on a rotating basis with other maintenance staff. Overtime may be required.
• If unavailable for emergency calls at any time due to vacation or any other personal reason, plans with the Service Technician at a sister property to be on call, and notifies Supervisor and the Manager of the sister property of the arrangement.
• Supports office staff in efforts of safety and security of the property.
• Keeps Maintenance Shop neat and organized. Maintains company tools, equipment and other items in a satisfactory condition.
• Meets and is personable and professional with community residents.
• Effectively assesses a situation which may require assistance or specialized equipment and responds appropriately in serious or emergency situations.
• Communicates effectively with Property Manager daily to ensure all objectives are met and property is up to company standards.
• Communicates with Property Manager regarding suppliers or vendors to ensure safe and efficient operation of property maintenance.
• Troubleshoots, diagnoses and corrects heating and air conditioning, and appliances problems.
• Diagnoses and repairs equipment or appliances which are not clearly seen or reached under counters, on ceiling, etc.
• Re-keys locks and cuts keys.
• Repairs electrical and plumbing problems.
• Provides carpentry and sheet rock repairs.
• Fixes problems with cleanliness of property including trash and hallways.
• Assists in monitoring maintenance, inventory, parts, cleaning supplies and placing replacement orders.
• Uses power machinery properly and safely.
• Drives to local areas when necessary.
• Keeps cellular telephone on at all times during working hours and while on call.

Qualifications

• High School Diploma or equivalent required.
• Minimum two (2) years of experience in apartment maintenance, facilities maintenance, grounds keeping, janitorial services, handyman work, or a related field.
• Experience with unit turnovers, property upkeep, trash management, and general maintenance repairs.
• Strong customer service, communication, and interpersonal skills.
• Ability to work independently, prioritize tasks, and respond to maintenance requests in a timely manner.
• Ability to safely operate maintenance equipment, power tools, and cleaning equipment.
• Knowledge of basic maintenance practices, safety procedures, and proper use of cleaning chemicals and supplies.
• Ability to perform physically demanding work, including lifting, bending, walking the property, climbing stairs, and working outdoors in various weather conditions.
• Ability to participate in an on-call rotation and respond to emergency maintenance situations as needed.
• Valid driver's license, reliable transportation, and current auto insurance required.
• Ability to pass a background check and drug screening.
• Bilingual (English/Spanish) preferred but not required.

Pay

$27.00–$28.00 per hour

Schedule

Full-time (40 hours per week), Monday–Friday, 8:00 AM–5:00 PM

Benefits

• Medical, Dental, Vision, Life Insurance
• 401(k) with employer match
• Paid vacation and 15 paid company holidays