Maintenance Technician

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs preventative maintenance to ensure that the condition of facilities, Credit Union vehicles, maintenance/construction equipment, and management systems are operating effectively and safely, including but not limited to; electrical, plumbing, HVAC, fire alarms, carpentry, welding, diesel/natural gas generators and locksmithing.
• Assists with breakdown, rebuild, delivery, relocation and removal of furniture and other items throughout the Credit Union.
• Affords assistance to the Community Relations department with set-up duties for events in a timely manner.
• Coordinates, directs and oversees work of all contractors and vendors; ensures work is completed to all specifications.
• Assists with inventory tracking and documentation for the Asset Management Program; manages facilities warehouse inventory.
• Works afterhours, weekends, and holidays when specific tasks require it.
• Performs afterhours “On Call” duties on a rotational basis with other technicians within the department.

Company Wide Expectations

• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
• Delivers friendly, caring service to internal and external members.
• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
• Maintains strict confidentiality of all member information.
• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
• Works scheduled hours and maintains punctuality.
• Performs other related duties as assigned or requested.

Education / Experience

• To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.
• An equivalent combination of education and experience may be considered.
• Required: High School Diploma
• Required: Valid US driver’s license
• Required: Must have a valid DOT health card or must pass a DOT physical and obtain a DOT health card within 30 days of employment.
• Required: Annual OSHA training on specific tools, equipment, and/or procedures included but not limited to; Forklift, Lockout/Tagout, lifting, slip trips and falls.

Special Requirements

• Preferred: Alabama state certification or license in electrical, plumbing or HVAC

Skills/Abilities

• Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
• Demonstrate proper lifting and safety techniques.
• Safe driving practices.
• Resolve problems utilizing advanced knowledge and experience.
• Communicate in a professional manner and deliver information clearly and effectively.
• Actively listen to questions, opinions and ideas of others.
• Use tact and diplomacy in sensitive and confidential situations.
• Use correct English including spelling, grammar and punctuation.
• Operate computers and use business software and other standard office equipment.
• Understand and follow written and oral instructions.
• Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS

• Constant standing, sitting, walking, bending and climbing.
• Using hands repetitively to handle, feel or operate computers and other standard office equipment.
• Reaching with hands and arms.
• Good vision, including but not limited to; close and long vision, depth perception and ability to distinguish color and shades.
• Good hearing, in regular proximity and in louder work environments including but not limited to; warning signals and operating equipment sounds.
• Lifting and carrying up in excess of 100 pounds.