Maintenance Technician

Essential Responsibilities

• Adhere to property-level expense budgets.
• Establish and maintain resident satisfaction standards.
• Hold vendors accountable to established operating standards.
• Promote and uphold all company policies.
• Diagnose and perform minor and routine maintenance/repair, as directed, involving the following on a daily basis:
• Electrical and plumbing (including water lines)
• A/C and heating systems
• Appliances (when applicable)
• Water irrigation systems
• Stairs, gates, fences, patios, railings and carpentry
• Tile, carpet, flooring
• Roofing, gutters, fasteners
• Interior/exterior lights
• Fireplaces, ceiling fans
• Gas fixtures and appliances
• Shutters, doors, cabinets, windows, sliding glass doors
• Water heater, gas and electric
• Door locks, mailboxes and locks
• Security systems (where applicable)
• Ceiling leaks
• Walls, minor sheetrock repair, painting
• Pool areas, tile, and pool furniture
• Prepare vacant units for occupancy by removing trash and other debris, performing maintenance, painting and cleaning within the timeframes established by the property.
• Maintain and utilize tools, equipment, and vehicles in a clean, orderly, and safe manner.
• Follow established procedures for accessing and returning tools and other materials from the maintenance shop.
• Assist Maintenance Supervisor with the inventory and ordering process when requested.
• Maintain, secure, organize and clean shop as needed.
• Perform routine maintenance on property equipment, pools, amenities, office equipment and tools as necessary to ensure all are in proper working order.
• Perform routine lighting inspections and replace or schedule replacement of burnt-out bulbs as necessary.
• Participate in safety inspections and alert supervisor of any safety hazards immediately.
• Comply with all safety policies including utilizing required safety equipment (i.e., back belt, safety glasses, etc.).
• Comply with policies and procedures laid out in the property kept on-site.
• Participate in and meet deadlines for all mandatory training programs.
• May be required to assist at other Quinn Management properties upon request.
• Responsible for possessing and maintaining personal hand tools, reporting to work on time as scheduled and in proper uniform.
• Collaborate with Facilities Manager to routinely introduce new vendors to the vendor network in assigned market to ensure pricing levels remain current and to promote a competitive environment.
• Affiliate with Facilities Manager in the tracking and management of vendor compliance (i.e., insurance, license(s), etc.).
• Ensure job assignments are effectively distributed across vendors and field service techs to optimize KPIs (e.g., cost, quality, speed, capacity, and resident experience).

Qualifications

• EPA/HVAC certification required.
• High school graduate or equivalent required, technical school preferred.
• General knowledge of all aspects of maintenance repair and service including plumbing, electrical, appliance repair, HVAC, general maintenance, minor carpentry.
• Previous maintenance experience required; apartment maintenance experience preferred.
• Knowledgeable in Microsoft Office products, and general Microsoft Excel skills.
• Proficient in Yardi property management software or other similar property management software.
• Able to multi-task with multiple projects and deadlines.
• Strong organizational, creative, and communication skills.
• Can work independently with minimal direct supervision.
• Able to travel for site inspections and other team meetings.