Maintenance Technician

We need to output HTML fragment with sections for headings present in posting: About Propelled Brands Franchising, LLC, About My Salon Suite, What We Offer, About The Opportunity, The Ideal Candidate, Essential Functions (maybe sub-sections?), Maintenance & Preventive Maintenance, HVAC & Building Systems Support, Vendor & Contract Coordination, Member & Team Support, Emergency Response, What We Need (Education and Experience). However we must only include sections when posting has real, specific content. All those sections have content. Use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. Do not repeat job title as heading. Do not put Job ID etc. Remove boilerplate etc. The posting includes many paragraphs; we need to preserve all substantive information. We need to format as HTML fragment. We need to decide how to structure: Likely each major heading becomes

  and then content under it as

  or

  . For lists like benefits, we need
  • . For duties etc also
    • . For prose paragraphs,

      . We need to avoid duplication. Let's extract content. First heading: "About Propelled Brands Franchising, LLC". Content: description of Propelled Brands, multi-brand platform, service industry franchise brands operate and grow, excited to propel brands forward, we know franchising, love franchisees, supportive motivating culture, current brands: FASTSIGNS®, My Salon Suite®, Camp Bow Wow®. Second heading: "About My Salon Suite". Content: principal leader in salon and beauty services sector, on way to become one of nation's largest salon suite franchisors, founded 2010, now 330 locations with over 10,000 members, featured in Entrepreneur magazine’s “Top New Franchise” list, widely recognized for rapid expansion and momentous success. Using beauty franchise industry-leading knowledge, operational processes and support services, My Salon Suite helps franchise owners successfully build, open and manage upscale private salon suite facilities. Franchise owners then provide opportunities for beauty, health and wellness professionals ready to invest in themselves by running their own salon business. Third heading: "What We Offer". Content: At Propelled Brands, our total rewards package is a direct reflection of our commitment to attracting and retaining top talent. Our benefits are built on the foundation of our core values: Make it Happen, Expertise and Mastery, Positive Attitude, Growth Mindset, and being Considerate. As a member of our team, you will find a supportive environment with rewards designed to help you thrive. Then list: Employer sponsored medical and dental plans, Voluntary benefits such as vision, critical illness, accident, and pet insurance, 100% Employer sponsored Short-Term Disability, Long-term Disability, and Basic Life Insurance, Retirement Savings employer match up to 3% and 100% vested, Generous paid time off policies, Paid Parental Leave for mothers and fathers. We need to format as list. Fourth heading: "About The Opportunity". Content: description of Maintenance Technician responsibilities: day-to-day maintenance, preventive maintenance coordination, repairs, overall condition of assigned portfolio of approx 6-10 My Salon Suite locations, number varies based on business needs. Partners with District Managers, field management, vendors, contractors, property management to keep locations safe, clean, functional, operational, lease-ready. The Maintenance Technician is proactive, customer-focused, cost-conscious facilities partner who manages facility issues from initial request through completion. Responsible for troubleshooting and resolving routine maintenance issues within scope of training, authorization, licensing, while coordinating licensed or qualified vendors for work outside that scope. Serves as key field resource for assigned locations, providing hands-on maintenance support while coordinating with Facilities Project Manager on vendor relationships, larger repairs, projects, facility priorities. Because assigned locations provide 24/7 building access, this position may require after-hours emergency response, including nights, weekends, holidays. We can keep as paragraphs. Fifth heading: "The Ideal Candidate". Content: description of ideal candidate: hands-on facilities professional who takes ownership of building conditions, responds quickly to facility issues, follows problems through to resolution. Comfortable working independently across multiple locations while balancing routine maintenance, preventive maintenance, work orders, vendor coordination, facility priorities, emergency response. Practical knowledge of general building maintenance, including plumbing fixtures, electrical systems, doors, locks, drywall, painting, cabinetry, HVAC-related building components, and other common commercial building systems. Understand difference between routine maintenance and work requiring licensed, certified, or otherwise qualified professional, and know when to safely troubleshoot, repair, escalate, or coordinate a vendor. Organized, resourceful, cost-conscious, customer-focused. Communicate professionally with members, District Managers, field leadership, vendors, contractors, property management, and take pride in keeping every location safe, functional, clean, ready for business. Sixth heading: "Essential Functions". Then subheadings: "Facilities & Work Order Management", "Maintenance & Preventive Maintenance", "HVAC & Building Systems Support", "Vendor & Contract Coordination", "Member & Team Support", "Emergency Response". According to instruction, we should use

      for section headings. Should we treat these subheadings as separate sections? Likely yes, each is a heading within Essential Functions. However the instruction says "use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid using h3 for sub-sections. We'll treat each as h3. But we need to ensure we don't create empty sections. All have content. We need to preserve all substantive information. So we need to include each bullet list under each subheading as

      • . For paragraphs,

        . Let's extract each subheading content. Facilities & Work Order Management: - Manage Member Service/SuiteForce tickets from initial request through completion, including troubleshooting, routine repairs, vendor coordination, documentation, communication, and closeout. - Partner with District Managers and field management on daily facility upkeep, priorities, Brand Standards, and location readiness. - Maintain an organized maintenance schedule and complete work within established deadlines and approved budgets. - Proactively identify recurring issues, safety concerns, facility trends, and preventive maintenance opportunities and communicate recommendations to the Facilities Project Manager and field leadership. - Support new locations, make-ready projects, cabinetry orders, and special facility projects as needed. - Determine whether facility issues fall within routine maintenance responsibilities, landlord/property-management responsibilities, or contracted services, and coordinate appropriately. - Travel between assigned locations to complete maintenance activities, conduct facility assessments, meet vendors, and support location needs. - Maintain accurate work-order documentation, service records, photos, and other required facility documentation. Maintenance & Preventive Maintenance: - Perform routine building maintenance and minor repairs within the Team Member's training, authorization, and applicable licensing or certification requirements, including doors, locks, ceiling tiles, drywall, painting, fixtures, cabinetry, and other common building components. - Perform drywall patching and repair, including taping, mudding, skim coating, sanding, finishing, and texturing, consistent with training, experience, and applicable requirements. - Perform routine painting and touch-up work, including preparation, patching, priming, and finishing. - Maintain salon-specific plumbing components within authorized scope, including shampoo bowls, sinks, faucets, hoses, drains, P-traps, strainers, knobs, and water-source hardware. - Complete scheduled facility inspections and non-regulated preventive maintenance activities, including plumbing fixture checks, filter replacement, vent and grille cleaning, visual inspections, and general facility condition assessments. - Maintain an organized inventory of commonly used maintenance parts, including P-traps, strainers, hoses, knobs, filters, bulbs, ceiling tiles, and other frequently used supplies. - Monitor interior and exterior building conditions and coordinate structural or landlord-responsible repairs with property management. - Identify, troubleshoot, and appropriately escalate electrical, plumbing, HVAC, structural, or other work that requires a license, permit, certification, specialized training, or qualified professional. - Do not independently perform regulated electrical, HVAC, or other licensed trade work unless the Team Member possesses and maintains all credentials required for the specific work and location. HVAC & Building Systems Support: - Manage seasonal thermostat schedules and make appropriate thermostat adjustments to support location comfort and operations. - Replace HVAC filters and clean supply and return vents and grilles in suites and common areas as appropriate. - Perform basic thermostat checks and visual inspections of HVAC-related building conditions. - Respond to reported temperature or HVAC concerns and perform basic troubleshooting within authorized scope, such as checking thermostat settings or identifying a tripped breaker where it is safe and authorized to do so. - Escalate HVAC repairs and regulated service needs to the contracted HVAC provider rather than independently performing HVAC repair or preventive maintenance. - Coordinate with local contracted HVAC providers, including meeting contractors onsite, providing access, communicating location conditions, and confirming completion of requested service. - Partner with District Managers, field management, and the Facilities Project Manager to ensure scheduled quarterly HVAC preventive maintenance and service contracts are completed. - Document recurring HVAC concerns and communicate trends or unresolved issues to the Facilities Project Manager. Vendor & Contract Coordination: - Maintain strong working relationships with approved local vendors and contractors and serve as the primary onsite point of contact for assigned locations when work is being performed. - Coordinate vendor scheduling, site access, onsite communication, and completion of approved work. - The Facilities Project Manager is responsible for vendor sourcing, vetting, overall relationship management, and larger vendor negotiations. The Maintenance Technician supports these relationships through professional field coordination, communication, and feedback regarding vendor performance. - Review quotes and service recommendations within assigned responsibilities and escalate pricing, scope, or budget concerns to the Facilities Project Manager as appropriate. - Monitor vendor performance, quality, timelines, and completion of work and communicate concerns or recurring issues to the Facilities Project Manager. - Coordinate cleaning company audits, service proposals, and performance issues with District Managers and the Facilities Project Manager. - Maintain organized storage areas and monitor maintenance inventory to minimize delays and unnecessary purchases. - Coordinate licensed or qualified trade professionals when work falls outside the Team Member's authorized scope. Member & Team Support: - Troubleshoot and resolve member facility concerns professionally and efficiently. - Train District Managers and members on basic self-help, preventive maintenance, and troubleshooting procedures that are appropriate and within the Team Member's scope. - Maintain strong relationships with members, District Managers, field management, vendors, contractors, and property management. - Provide basic IT troubleshooting and coordinate technology service providers when needed. - Communicate facility issues, recurring concerns, and operational impacts clearly and promptly to appropriate stakeholders. Emergency Response: - Respond promptly to urgent facility issues, including: - Water leaks, flooding, and water mitigation coordination - HVAC failures or significant temperature issues - Electrical issues - Plumbing backups - Broken doors or locks - Significant property damage - Other issues affecting operations or safety - During an emergency, the Team Member will: - Take immediate and reasonable action within the Team Member's training and authorized scope to protect people, minimize property damage, and stabilize the situation. - For HVAC issues, perform only basic troubleshooting within authorized scope and contact the contracted HVAC provider when repair or regulated service is required. - Communicate promptly with management and property management as appropriate. - Coordinate emergency vendors or qualified professionals when required. - Follow company procedures for emergency documentation, communication, vendor engagement, and work-order closeout. - Provide timely updates to the Facilities Project Manager and appropriate field leadership until the issue is stabilized or transferred to the appropriate vendor or property-management resource. We need to format these as lists. The sub-bullets under "Respond promptly to urgent facility issues, including:" and "During an emergency, the Team Member will:" are also lists. We can nest

        • but maybe just flatten? The instruction: