Maintenance Technician

Job Level: 1+ years experience will set you up for success in this role. This important role supports our Wood Street Lofts located in Piqua, Ohio. Position Type: Full-time with the ability to be on call to support our residents for emergencies. Starting pay: $20/hour.

About Us

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents. We are able to provide high-quality properties and customer service because of the commitment to excellence by all of our outstanding team members.

If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you.

We are embracing technology in how we serve our communities. Our Maintenance Technicians receive work orders on our Maintenance Mobile app. You will be provided a stipend for your use of your personal smartphone to stay connected with us and process through your work orders.

Responsibilities

• Provide outstanding customer service to all current and future residents
• Complete resident work orders on a timely basis (24 to 48-hour expectation)
• Broad knowledge of general maintenance: HVAC, plumbing, electrical, and carpentry
• Assist with court-ordered “set-outs” when necessary
• Perform unit turnover between residents per company standards (3-5 days)
• Maintain grounds and curb appeal
• Able to prioritize and handle multiple tasks
• Be responsive to on-call emergencies

Requirements

• 1+ years of related experience
• Reliable transportation and valid driver’s license
• HVAC training and certification preferred
• Commitment to regular attendance (may include weekend and OT hours)
• Ability to be “on-call” for emergencies
• Ability to receive, manage, and close work orders by using smartphone applications

Benefits

• Eligibility for semi-annual merit increases: January and July
• Paid every Friday
• Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork
• Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
• HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
• Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
• Retirement Savings: 401(k) plan with company match to support your future
• Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
• Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional Growth: Professional development assistance to support your career goals

Pay

Starting at $20/hour.

Schedule

Full-time. Ability to be on call for emergencies, including weekends and overtime hours.