Maintenance Technician

About the role

The Maintenance Technician will be part of the Operations Department, taking direction from the Maintenance Supervisor and reporting directly to the Property Manager. The Maintenance Technician will be responsible for the maintenance, repair, and cleanliness of apartment buildings assigned to them, which may consist of multiple locations and building types. The Maintenance Technician plays a crucial role in ensuring that their assigned apartment buildings are maintained to the highest standards of excellence, both set by our company and the industry.

Responsibilities

• Perform administrative work each morning (30 minutes) as assigned by the Property Manager or Support Center, including prescribed online training, reviewing “My Pennrose” updates, reviewing messages from the executive team/ownership, scheduling vendors, ordering parts, and participating in “Team Meetings”.
• Maintain communication and compliance with Property Managers, Maintenance Supervisors, Regional Property Managers, Regional Maintenance Managers, and the Property Support Center.
• Ensure all service requests and repairs are made correctly and promptly using the company’s mobile Maintenance app.
• Assist with turnkey operations as required, including scheduling, punching, painting, and cleaning within five business days of move‑out.
• Maintain an effective preventative maintenance program.
• Prepare for Owner, Federal, State, and local inspections.
• Inspect grounds, buildings, and common areas to ensure a safe, clean environment.
• Meet performance metrics: consistently excellent property inspection results, on‑time work orders and units, professional and timely preventive maintenance, and perfect customer satisfaction surveys.

Requirements

• High School Diploma or GED; technical training certifications are a plus.
• One year of property maintenance responsibilities or similar experience.
• Valid driver’s license, insured vehicle, and ability to travel between properties.
• Obtain a company‑provided EPA certification within six months of employment (the company provides this certification).

Skills

• Ability to work periodic flexible hours and provide on‑call, after‑hour emergency service.
• Ability to travel by plane and automobile as needed.
• Ability to work at property locations within or near transitional neighborhoods.
• Physical ability to climb stairs, use elevators, bend, squat, reach overhead, and meet standard mobility and lifting requirements for property maintenance tasks.
• Strong multitasking, organizational, and deadline‑management skills.
• Effective communication and compliance with supervisors and support teams.

Pay

Pay range: $24 – $25 per hour, depending on experience.

Schedule

Position requires periodic flexible hours and on‑call, after‑hour emergency service as needed.