Maintenance Technician

About the role

Build Your Career with a Team That Values Quality, Growth, and Service
Step into a rewarding, hands-on role where your skills make a difference every day. Our 212-unit apartment community, as part of a maintenance team supporting the Dover area, is seeking a dedicated Maintenance Service Technician with at least two years of maintenance experience who takes ownership of their work, enjoys solving problems, and is committed to delivering an exceptional experience for residents.

Responsibilities

• Troubleshoot and repair maintenance issues including HVAC systems, appliances, plumbing, electrical, carpentry, and general building systems
• Complete service requests efficiently while maintaining a high standard of workmanship and customer service
• Assist with apartment turns and make-ready projects to prepare homes for new residents
• Maintain community grounds, common areas, and building exteriors in accordance with company standards and safety requirements
• Support curb appeal initiatives and seasonal responsibilities, including snow removal and emergency preparedness efforts
• Communicate professionally with residents, vendors, and team members regarding repairs, timelines, and service updates
• Utilize mobile technology and work order systems to accurately document completed work
• Contribute to a collaborative team environment focused on accountability, continuous improvement, and resident satisfaction

Requirements

• Minimum 2 years of general maintenance or related trades experience required
• Hands-on experience with HVAC systems, plumbing, electrical troubleshooting, carpentry, and general repairs
• Strong problem-solving skills and the ability to work independently
• Customer-focused mindset with strong communication and interpersonal skills
• Commitment to safety, quality workmanship, and doing the right thing for residents and teammates
• Active, valid driver's license and personal vehicle
• Must live within a reasonable distance to support on-call and emergency response requirements
• Comfortable using smartphones, mobile applications, and computer systems to manage work orders and maintenance activities

Qualifications

• High school diploma or equivalent
• Valid driver’s license and access to a reliable vehicle

Skills

• Strong problem-solving skills
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and safety awareness

Benefits

• $1,200 Sign-On Bonus
• Base Pay: $20.00 – $22.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 Quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Pay

• Base Pay: $20.00 – $22.00 per hour
• Up to 50% Rent Discount

Schedule

• Monday – Friday: 8:00 AM – 5:00 PM
• Paid rotating on-call participation required (approximately every 5 weeks across Dover-area properties)
• Schedule subject to change based on business needs