Maintenance Technician

Duties/Responsibilities

• Receives maintenance requests, prioritizes work orders, and handles each most efficiently, as directed by the Property Manager and Maintenance Supervisor.
• Examines and diagnoses problems with heating, ventilation, and air conditioning units for property facilities.
• Determines the best method to repair or replace all or part of the unit.
• Makes repairs and/or replacements according to standard.
• Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc.
• Check all appliances, sinks, faucets, commodes, drapes, blinds, etc.
• Performs minor to moderate-level plumbing repairs, replacements, and/or installations, including repairing leaks and removing clogs in sinks and toilets.
• Change air conditioning filters at least once every three months.
• Performs minor electrical repairs and replacements of light fixtures and related items.
• Repairs locks and other miscellaneous items.
• May perform painting projects ranging from a complete interior painting of property units to minor touch-ups and repair of walls and woodwork.
• May perform “make ready” projects to prepare vacant units available for prospective tenants.
• Responds to resident service requests and concerns in a timely manner.
• Delivers various communications to residents as needed.
• Leave a completed work order or a note in all apartments.
• Clean up any debris that is caused by maintenance work.
• Do not use personal items belonging to the resident for clean-up.
• Record time spent in each unit on the work order.
• Inform Property Manager of any repair work needing an outside contractor or replacement of significant appliances necessary.
• Perform any necessary maintenance in the leasing office, clubroom, models, pools, the exterior of the property, etc.
• Pick up trash, water grounds, and flower beds from the grounds daily.
• Empty pool area trash cans.
• Sweep leasing office front porch and parking area.
• Sweep and clean around the breezeways, dumpster area maintenance, boiler, and supply rooms.
• Clean pool(s) and maintain correct chemical levels.
• Sweep pool areas and arrange pool furniture.
• Invent pool and ground supplies, inform Maintenance Supervisor when running low.
• Be alert to physical problems seen in the course of work and notify the Property Manager at once.
• Maintain adequate inventory of supplies.
• Request Property Manager and Maintenance Supervisor to purchase supplies as needed.
• Work/coordinate with vendors, when necessary, on special maintenance projects.
• Distribute door-to-door newsletters and residents’ notices.
• Operates a motor vehicle to transport tools and materials between work sites.
• Works irregular hours (evenings, weekends), including on-call and overtime hours, as required.
• Perform on-call, fire watch, or other after-hour efforts as required.
• Adhere to safety and hazard communications programs, policies, and procedures and maintains a safe work environment.
• Assists the Maintenance Supervisor on special maintenance projects, i.e., preventive maintenance of building components and mechanicals.
• Works closely with management and maintenance staff in developing an integral team that effectively represents the quality and professionalism of the Company.
• Attends and participates in technical training programs to maintain and enhance knowledge and skills.
• Performs other related duties as assigned to meet the needs of the business.

Skills/Abilities

• Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
• Associate degree in a related technical or mechanical field preferred. Military training is a plus.
• Maybe required to provide own (industry-specific) tools.
• Bilingual – Spanish is a plus.
• Commercial maintenance experience with plumbing, electrical, and janitorial strongly preferred.
• Thorough knowledge of heating and air conditioning unit maintenance, troubleshooting, and repair.
• General knowledge of the repair and maintenance of appliances, lighting fixtures, and plumbing.
• Knowledge and skills to operate standard and specialized tools for repairs and maintenance.
• Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
• Skill and ability to clearly and concisely communicate verbally and in writing with professionalism when interacting with tenants and property management.
• Knowledge and skills to organize, prioritize, and meet deadlines.
• Customer service and problem-solving skills.
• Computer/technical skills to operate mobile computing or communications devices.