Maintenance Technician at Luxury Highrise Apartment

About the Role

Bluecore Residential is seeking a Maintenance Technician for an ultra luxury high-rise community in downtown Indianapolis. The Maintenance Technician will be a fully skilled technician who can complete all service requests, including HVAC, focusing on resident satisfaction and participating in the on-call rotation for emergency service requests.

Responsibilities

• Troubleshoot and make necessary repairs to maintain apartments, including plumbing, electrical, appliances, and general maintenance repairs.
• Communicate with the Maintenance Supervisor daily and accurately record the status of service requests and make-ready units.
• Achieve Bluecore's standard for completing make-ready turns within 7 days.
• Ensure inventory of adequate parts and supplies are in stock and organized; use supplies cost efficiently without jeopardizing quality.
• Demonstrate urgency, professionalism, and thoroughness with every service request and make-ready.
• Bring knowledge in all areas of maintenance while continually learning and growing your skill set.
• Take accountability for the community's appearance and overall satisfaction of the residents.
• Inspect and repair all areas of the community; adhere to health and safety procedures and implement preventative maintenance.
• Work as a team with the office staff to ensure overall resident satisfaction.
• Learn how to accurately complete records in Yardi and commit to using Sparkle as an inspection tool.
• Embrace Bluecore's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis.

Requirements

• Experience as a Maintenance Technician.
• Experience working at an apartment community.
• EPA Type II or Universal certification.
• CPO certification (preferred, not required).
• Reliable transportation to perform all job duties.

Who You Are

• A problem solver with general maintenance knowledge and eagerness to learn more.
• Driven and willing to learn from the Maintenance Supervisor.
• Possess a strong sense of urgency.
• Organized with a plan for every day.
• Embrace change and the opportunity it brings.
• Value transparency and healthy debate (No Fear of Conflict); use your voice and follow through to make a difference.
• Passionate about customer service; put yourself in the resident's shoes and act quickly and efficiently.
• See technology as a tool to help you do your job better.
• Consider residents an extended family and look forward to fulfilling work orders timely.
• Understand that teamwork is key in sustaining a winning property.

Benefits

• Paid Time Off: 120 hours PTO accrual starting upon hire.
• Floating Days: 2 floating days.
• Holiday Pay: 9.5 holidays.
• Paid Volunteer Hours: 8 hours of paid volunteer time per year.
• Housing Discounts: 25% off rent for all employees off any unit.
• Comprehensive Insurance Benefits: Medical PPO, HDHP, FSA, HSA with employer match; Dental, Vision, STD, & LTD.
• Retirement Plan: 401K with a 25% company match up to 6%.
• Travel & Personal Discounts: Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount).
• Certification Reimbursement: Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more.
• Performance Bonuses: Leasing, renewal, CNOI performance-based bonuses & more.
• Tech Forward & Transparent Culture: Innovative internal software to make your job easier.
• Property Empowerment: Operate your property without the regional bureaucratic constraints of a traditional property management company.
• Cultural Appeal: Run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters.