Maintenance Technician at Luxury Apartments

About the Role

Since 2004, Bluecore Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. The company emphasizes technology, transparency, and empowered teams that solve problems and make decisions in the best interest of their assets. The Maintenance Technician is a fully skilled technician responsible for completing all service requests, including HVAC, achieving Bluecore's standards for service completion, focusing on resident satisfaction, and participating in the on-call rotation for emergency requests.

Responsibilities

• Troubleshoot and make necessary repairs to maintain apartments, including plumbing, electrical, appliances, and general maintenance repairs
• Communicate with the Maintenance Supervisor daily and accurately record the status of service requests and make-ready units
• Achieve Bluecore's standard for completing make-ready turns within 7 days
• Ensure adequate parts and supplies are in stock and organized; use supplies cost-efficiently without jeopardizing quality
• Demonstrate urgency, professionalism, and thoroughness with every service request and make-ready
• Bring knowledge in all areas of maintenance while continually learning and growing your skill set
• Take accountability for the community's appearance and overall resident satisfaction
• Inspect and repair all areas of the community; adhere to health and safety procedures and implement preventative maintenance
• Work as a team with office staff to ensure overall resident satisfaction
• Learn to accurately complete records in Yardi and commit to using Sparkle as an inspection tool
• Embrace Bluecore's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis

Qualifications

• Experience as a Maintenance Technician
• Experience working at an apartment community
• EPA Type II or Universal certification
• CPO certification (preferred, not required)
• Reliable transportation to perform all job duties
• Problem-solving mindset with eagerness to learn
• Driven and willing to learn from the Maintenance Supervisor
• Strong sense of urgency and organization with a daily plan
• Embraces change and transparency; engages in healthy debate (No Fear of Conflict)
• Passionate about customer service; puts residents first and acts quickly and efficiently
• Views technology as a tool to improve job performance
• Values teamwork as key to sustaining a winning property

Benefits

• Paid Time Off: 120 hours PTO accrual starting upon hire
• Floating Days: 2 floating days
• Holiday Pay: 9.5 holidays
• Paid Volunteer Hours: 8 hours of paid volunteer time per year
• Housing Discounts: 25% off rent on any unit for all employees
• Comprehensive Insurance Benefits: Medical PPO, HDHP, FSA, HSA with employer match; Dental, Vision, STD, & LTD
• Retirement Plan: 401K with 25% company match up to 6%
• Travel & Personal Discounts: Company rate National/Enterprise rental cars for leisure travel; 18% Verizon discount; 10% Expedia discount
• Certification Reimbursement: Full reimbursement for approved industry-related certifications (CAM, CPO, EPA, and more)
• Performance Bonuses: Leasing, renewal, CNOI performance-based bonuses
• Tech-Forward & Transparent Culture: Innovative internal software to make your job easier
• Property Empowerment: Operate your property without regional bureaucratic constraints
• Cultural Appeal: Transparency and healthy debate encouraged (No Fear of Conflict); your voice matters