Maintenance Technician

KETTLER is seeking a Maintenance Technician at Coda on H in Washington, DC. If you have a strong work ethic, a passion for helping people, and want an opportunity to learn and grow, this role may be a great fit.

About the role

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Responsibilities

• Handle multiple residential service requests daily.
• Respond to resident requests for maintenance and service within HVAC, electrical, plumbing, and appliance repair by troubleshooting problems and taking appropriate action to repair or restore service within established quality and time standards. Escalate issues to supervisor or outside contractor as needed.
• Participate in all maintenance projects.
• Prepare vacant units for market-ready status through turn-over repairs and improvements.
• Perform preventive maintenance on all property systems.
• Conduct general repair of property grounds, apartments, and building exteriors.
• Demonstrate customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints, and completing work orders efficiently and urgently.
• Other duties as assigned.

Requirements

• EPA/CFC Type I & II certifications preferred—must obtain within 90 days of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service skills and focus on providing residents with timely and accurate responses.
• Responsible for after-hours emergency maintenance calls, including nights and weekends on a rotational basis.
• Personal and reliable transportation to respond to on-call emergencies.
• Must carry a cell phone for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk grounds and apartments, ascend stairs, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.

Benefits

• Paid Time Off
• Health, Dental, and Vision insurance
• Life Insurance
• Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Pay

$26.00/hour