Maintenance Technician

About the role

The Kennebunkport Resort Collection is seeking a full-time and year-round Maintenance person for our Hidden Pond and Tides Beach Club properties.

Responsibilities

• Respond to guest calls as requested using maintenance work order application.
• Prioritize and respond to these tasks in a timely manner.
• Update work order status using the assigned application.
• Professionally speak with guests as needed to update status of work repair in guest rooms.
• Complete additional projects and daily tasks as assigned by leadership including light work in furniture repair, carpentry, dry wall repair, painting, tile work, lighting, etc.
• Work closely with housekeeping and guest services to ensure guest satisfaction of facilities functions in guest rooms, public areas, and exterior areas of the properties.
• Inspect all areas during walk throughs to report task list items to leadership.
• Use independent judgement and self-motivation to visually survey and clean public spaces and exterior spaces at the property.
• Inspect and maintain company bicycles.
• Perform pool maintenance and cleaning.
• Assist with seasonal moving and set up of furniture to prepare winterized properties and staff housing.
• Assist with all maintenance procedures related to opening and closing of seasonal property locations.
• Complete preventative maintenance tasks on property’s systems/functions.
• Clean HVAC units, complete filter changes, etc.
• Ensure maintenance areas and tool storage are kept tidy and safe at all times.
• Report unsafe work areas to leadership.
• Be aware of and ensure compliance with OSHA requirements as well as city, state and/or federal code.
• Escalate any code concerns to leadership.
• Maintain safe and clear exterior walking areas including landscaping, waste removal, and snow/ice management.
• If applicable, ensure company vehicles are clean and organized at all times.
• Remove any waste daily. Fuel as needed. Inspect for damage and repair needs.
• If applicable, fuel company golf carts as needed. Inspect carts for damage and repair needs.
• Attend departmental meetings and training sessions as required.
• Use safe work practices daily.
• Report any unsafe areas to Maintenance Manager.
• Maintain a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
• Understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Comply with all time and attendance policies.
• Comply with all uniform, dress code, and appearance standards.
• Demonstrate a team-focused attitude and encourage collaboration.

Qualifications

• 2+ Years maintenance leadership experience, hotel/lodging environment highly preferred.
• Possesses a well-rounded set of maintenance skills including painting, patching, buffing, HVAC, mechanical, and general electric troubleshooting, and problem solving daily room maintenance issues.
• Familiar with preventative maintenance programs and upkeep of management/delegation/tracking.
• Prior third party vendor relations.
• Demonstrates natural leadership qualities with a positive, team-focused attitude.
• Available and willing to work flexible hours based on business needs including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and passion for guest services.
• Able to work under pressure, multi-task, and stay focused with constant interruptions.
• Strong understanding of lodging operations; reservations, appropriate guest service etiquette, etc.
• Posses an active US driver's license.
• Able to successfully pass a background check.

Skills & Experience

• Able to remain standing for up to 7 hours.
• Able to remain seated for up to 7 hours.
• Able to regularly move and lift up to 80 lbs.
• Able to move up and down stairs regularly.
• Able to bend, stretch, and reach frequently, including above head, and repetitively during a shift.
• Able to bend, kneel, or crawl.
• Able to move quickly based on guest needs.
• Able to view phone/computer screen for up to 2 hours.
• Able to visibly survey property areas clearly.
• Able to walk the property and grounds frequently.
• Able to climb and carry ladders.
• Able to use repetitive manual dexterity.
• Able to work outside in extreme weather for up to 8 hours.
• Able to communicate and exchange accurate information effectively in public, group environments.
• Able to read, write, speak, and understand English.
• Able to drive both company and personal vehicles, with valid driver’s license and satisfactory background check.
• Able to effectively problem solve and troubleshoot.
• Able to perform assigned tasks and operate equipment in a safe manner.
• Able to work under pressure, multi-task, and stay focused with constant interruptions.
• Able to express sincere enthusiasm for the role and passion for guest services.
• Able to demonstrate a team-focused attitude and encourage collaboration.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to maintain a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
• Able to report unsafe work areas to Maintenance Manager.
• Able to maintain safe and clear exterior walking areas including landscaping, waste removal, and snow/ice management.
• Able to inspect and maintain company bicycles.
• Able to assist with seasonal moving and set up of furniture to prepare winterized properties and staff housing.
• Able to assist with all maintenance procedures related to opening and closing of seasonal property locations.
• Able to complete preventative maintenance tasks on property’s systems/functions.
• Able to clean HVAC units, complete filter changes, etc.
• Able to ensure maintenance areas and tool storage are kept tidy and safe at all times.
• Able to report unsafe work areas to leadership.
• Able to be aware of and ensure compliance with OSHA requirements as well as city, state and/or federal code.
• Able to escalate any code concerns to leadership.
• Able to maintain a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to demonstrate a team-focused attitude and encourage collaboration.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Able to comply with all time and attendance policies.
• Able to comply with all uniform, dress code, and appearance standards.
• Able to understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti