Maintenance Technician

About the role

The Role
We are looking to add a highly motivated individual to join our Portfolio Operations team. As a Maintenance Technician, you will have end-to-end ownership over the on-the-ground operations for Dallas Downtown. This will include physical and technical challenges, while also being the face of Kasa on the ground.

About the Team
This role is in our South Portfolio Operations department. Our mission is to ensure our guests have a seamless in-unit experience. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.

Responsibilities

• Maintain all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment.
• Install and exchange lighting fixtures along with replacing bulbs as needed.
• Perform visual inspections and conduct operational tests on machinery and equipment.
• Identify irregular sounds or operational discrepancies in machines or equipment, collaborating with supervisors or maintenance peers to diagnose issues and facilitate repairs.
• Uphold and service the structural integrity of the establishment.
• Attend and actively engage in all scheduled training sessions and meetings.
• Execute painting tasks in corridors, hotel rooms, and lobby spaces as required.
• Transport heavy boxes and parcels within the hotel premises for maintenance and repair purposes.
• Aid in the delivery and setup of new equipment, including televisions, mattresses, tables, chairs, and similar items.
• Maintain regular communication with the Chief Engineer regarding assigned projects.
• Responsively address all customer inquiries and requests with a courteous and efficient approach.
• Respond to all customer requests in a timely and personable manner.

Requirements

• Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building.
• You enjoy mobile technology, have worked with it in past roles, and you're eager to learn new systems and platforms to make you better at your job.
• You're flexible in your schedule and can help with emergencies whenever they arise.
• Ability to work independently and as part of a team; must be able to multi-task and complete tasks/projects in an efficient and timely manner.
• Excellent communication and interpersonal skills.
• You're comfortable lifting objects up to 25-50 pounds and standing or walking for up to 8 hours a day.
• You can handle stressful situations with a calm and positive demeanor.

Plus if...

• 2+ years of hotel experience
• 2+ years of guest service experience
• Certifications in HVAC, Electrical, Plumbing, or other relevant fields
• You pride yourself on your communication and organizational skills

Benefits

• 💰 The Pay: The hourly range for this role is $20.00 - $23.00 per hour and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay is subject to change and may be modified in the future. This role may also be eligible for benefits and Kasa Travel Credits.
• ✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
• 🙌 Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
• 🩺 Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

Company Information

Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

A Note on Recruiting & Job Scams
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

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