Maintenance Technician

Essential functions

• Conduct routine maintenance across public areas, guest rooms, meeting spaces, back-of-house facilities, and grounds to ensure optimal operation.
• Perform repairs on guest room amenities such as televisions, phones, fixtures, plumbing, and HVAC systems.
• Execute preventative maintenance programs, including daily equipment checks and scheduled repairs.
• Maintain hotel aesthetics by repairing and refreshing interiors, including painting, furniture fixes, and carpet or tile repairs.
• Troubleshoot and repair kitchen, laundry, and housekeeping equipment as needed.
• Maintain building exteriors, landscaping, and parking areas to reflect a professional and inviting appearance.
• Assist with pool operations and ensure compliance with safety regulations (CPO certification preferred).
• Respond promptly to maintenance requests to minimize guest inconvenience and downtime.
• Monitor and ensure the hotel’s safety systems and security measures are functional and compliant with company policies.
• Handle and secure master keys and support the team during emergencies.
• Document maintenance activities and ensure tools and work areas are clean and organized.
• Participate actively in safety and fire emergency programs.
• Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
• Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction.
• Collaborate with team members across departments to address maintenance needs efficiently.
• Be proactive in identifying and reporting safety concerns.
• Adhere to company policies, including safety, emergency procedures, and associate conduct.

Qualifications

• Education: High school diploma or equivalent; technical certification preferred.
• Experience: Minimum of one year of general maintenance or facilities management experience; hotel experience is a plus.
• Skills: Proficient in basic plumbing, electrical, HVAC, and carpentry. Ability to use hand and power tools safely and efficiently. Ability to stand, walk, and perform physically demanding tasks for extended periods. Lift and carry up to 50 lbs regularly and occasionally up to 100 lbs. Work in varying environments, including outdoor weather and high-temperature areas.