Maintenance Technician
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to extract content.
Given posting: It starts with "Hourly Wage ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $25 per hour - $28 per hour. Work Hours The work hours for this position are Mon - Fri + Weekends, 12:00 pm - 8:30 pm."
Then description about role, reporting, core functions, purpose, success, etc. Then "Success Criteria Ability to work within tight timelinesParticipate and embrace development opportunitiesAbility to troubleshoot down to component level". Then "Key Areas of Collaboration and Influence ...". Then "Ideal Candidate Experience ...". Then "Key Accountabilities ...". Then "Physical Demands & Work Environment ...". Then "HSEQ Compliance ...". Then some boilerplate about agencies, diversity, etc. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "To Executive Search Firms and Staffing Agencies: ..." and diversity statement? That's EEO/equal-opportunity boilerplate, should be removed. Also "As a global organization..." is also EEO/diversity boilerplate, remove.
We need to keep substantive info: benefits, pay range, work hours (schedule), role description, responsibilities, qualifications, skills, etc.
We need to decide sections: Benefits, Pay, Schedule, About the role (maybe summary), Responsibilities (key accountabilities), Requirements/Qualifications (ideal candidate experience), Skills (maybe combine), etc.
We must not create sections with filler like "commensurate with experience". We have actual content.
Let's extract:
Benefits: "full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status."
Pay: "The hourly pay range for this position is $25 per hour - $28 per hour."
Schedule: "Work Hours The work hours for this position are Mon - Fri + Weekends, 12:00 pm - 8:30 pm."
About the role: Could be the paragraph describing role: "The Maintenance Technician reports directly to the Site Operations Manager to ensure all facility related equipment is maintained to the highest standards in the Hard Services line. Additionally, the Maintenance Technician will partner with the Site Operations Supervisor to ensure collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations. Core functions of this role involve solving non-complex (single system) maintenance and repair of a building’s shell, core, and equipment. The purpose of this role is to maintain facilities for clients, customers, and staff in a safe operating condition; execute a best practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns. Ultimate success in this role is around providing safe and reliable building systems that proactively and reactively support our client’s business needs. The Maintenance Technician will at times be on shift alone and will be a point of contact for the client and must be able to respond to escalations and communicate in a professional manner at all times."
Responsibilities: Could be the "Key Accountabilities" list (self-performance of primary PM & RM work orders etc.) plus maybe "Success Criteria" and "Key Areas of Collaboration and Influence". But we need to decide.
Requirements/Qualifications: "Ideal Candidate Experience" list.
Skills: maybe combine with qualifications? Could separate: Skills: communication, computer proficiency, etc.
But we must not create thin sections. Let's think: We have Benefits, Pay, Schedule, About the role, Responsibilities, Requirements, Skills. That's many sections but each has substantive content.
We need to use - for any list of duties/requirements/benefits. Benefits we have a sentence, not a list; we could still put in
. For list items like Ideal Candidate Experience, Key Accountabilities, etc., we need
- .
We must not include headings with empty content.
Let's extract each:
Benefits: medical, dental, life and disability insurance, comprehensive leave program based on employment status.
Pay: hourly pay range $25-$28 per hour.
Schedule: Mon - Fri + Weekends, 12:00 pm - 8:30 pm.
About the role: paragraph as above.
Responsibilities: Could combine Success Criteria, Key Areas of Collaboration and Influence, Key Accountabilities. But maybe better to have Responsibilities = Key Accountabilities (list of duties). Success Criteria could be part of Requirements? Actually success criteria are abilities: ability to work within tight timelines, participate and embrace development opportunities, ability to troubleshoot down to component level. Those are more like skills/abilities. Could go under Skills.
Key Areas of Collaboration and Influence: bullet points about communication, best practices, etc. Could be part of Skills or Responsibilities.
Let's decide:
Section: Responsibilities (Key Accountabilities) - list of duties.
Section: Skills - includes Success Criteria, Key Areas of Collaboration and Influence, Ideal Candidate Experience skills (communication, computer proficiency, etc.) plus maybe other skills.
Section: Requirements/Qualifications - Ideal Candidate Experience (education, experience, physical demands, driver's license, etc.) plus Physical Demands & Work Environment maybe.
But Physical Demands & Work Environment could be its own section? Not in allowed headings list; we have only those headings. Could fold into Requirements or Skills? Probably Requirements.
We must not create headings not listed. So we can only use those eight headings. So we need to map content to those.
Thus we will have sections: Benefits, Pay, Schedule, About the role, Responsibilities, Requirements, Skills. Possibly also Qualifications but we can combine with Requirements.
We must not repeat job title.
Now craft HTML.
We'll output:
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Disability insurance
- Comprehensive leave program based on employment status
Pay
The hourly pay range for this position is $25 per hour – $28 per hour.
Schedule
Work hours: Monday – Friday plus weekends, 12:00 pm – 8:30 pm.
About the role
The Maintenance Technician reports directly to the Site Operations Manager to ensure all facility‑related equipment is maintained to the highest standards in the Hard Services line. Additionally, the Maintenance Technician will partner with the Site Operations Supervisor to ensure collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations. Core functions involve solving non‑complex (single system) maintenance and repair of a building’s shell, core, and equipment. The purpose is to maintain facilities for clients, customers, and staff in a safe operating condition; execute a best‑practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns. Ultimate success is providing safe and reliable building systems that proactively and reactively support the client’s business needs. The technician may work alone on shift, serve as a point of contact for the client, and must respond to escalations and communicate professionally at all times.
Responsibilities
- Perform primary preventive (PM) and reactive (RM) maintenance work orders:
- Patch/painting of walls
- Door/lock hardware repairs and installation (basic)
- Installation and mounting of building fixtures (TVs, signs, etc.)
- Minor plumbing repairs (clogs, drains, valves, faucets, fixtures, etc.)
- Safety eyewash/shower inspections and maintenance
- Fire extinguisher inspections
- Overhead lighting bulb replacement
- Roof inspections
- Light snow removal and walkway salting (cold‑weather regions)
- Building safety inspections
- Kitchen equipment inspections
- Café equipment specialty cleaning
- Shopping‑tool repairs (casters, handles, etc.)
- HVAC and water system filter replacements
- Hot/cold calls
- Proactively mitigate slip, trip, fall hazards
- Ensure effective LOTO (lock out, tag out) compliance
- Ensure all health and safety requirements are followed by on‑site staff and subcontractors
- Use CMMS system software for work‑order management (PC & mobile)
- Follow 5S principles for organization/cleanliness of “Front of House” and “Back of House” areas
- Order supplies for PMs and RMAs as needed; manage on‑site tool crib inventory to meet SLA uptime
- Complete detailed records of all work in the CMMS system
- Conduct frequent equipment rounds and readings to detect malfunctions; record data as required
- Escort and direct site vendors as required
- Provide on‑call (first‑line) support to address escalations or emergencies
- Handle customer complaints professionally, appropriately, and timely
But nested inside is not ideal but acceptable. Could flatten: each responsibility as - . Let's flatten: each bullet as
- . We'll just list them.
Better:
- Patch/painting of walls
... etc.
We'll include the introductory sentence maybe as then list.
Simplify:
Responsibilities
Key accountabilities include self‑performance of primary preventive (PM) and reactive (RM) maintenance work orders, such as:
- Patch/painting of walls
... etc.
Now Skills section: include Success Criteria, Key Areas of Collaboration and Influence, Ideal Candidate Experience skills (communication, computer proficiency, etc.), plus maybe other skills.
Let's extract:
Success Criteria:
- Ability to work within tight timelines
- Participate and embrace development opportunities
- Ability to troubleshoot down to component level
Key Areas of Collaboration and Influence:
- Communicate effectively with colleagues on the accounts and across the company so that information is disseminated effectively and participate in project groups and meetings as required
- Transfer best practices established by ISS and bring them to the account
- Use the account successes to promote and further develop ISS
Ideal Candidate Experience includes:
- Communication skills to translate basic technical information to those with and without a technical background
- Work independently and as part of a team, requiring strong communication and interpersonal skills
- Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems)
Also maybe "Basic mechanical, electrical, plumbing, and HVAC skills including knowledge of the corresponding tools in these trades" is a skill.
Thus Skills section list.
Now Requirements/Qualifications: includes education, experience, physical demands, driver's license, etc.
Ideal Candidate Experience list includes:
- High school diploma or vocational or trade school/college required
- Basic mechanical, electrical, plumbing, and HVAC skills including knowledge of the corresponding tools in these trades
- Must possess valid state driver’s license. May be required to travel via car within a specific metropolitan region
- Demonstrates professional and customer service aptitude
- Must be able to work in noisy environments (with required PPE), stand for long periods of time, crawl, climb and work with equipment of various types
- Physical Demands & Work Environment: prolonged periods walking or standing; lift up to
. For list items like Ideal Candidate Experience, Key Accountabilities, etc., we need
- .
We must not include headings with empty content.
Let's extract each:
Benefits: medical, dental, life and disability insurance, comprehensive leave program based on employment status.
Pay: hourly pay range $25-$28 per hour.
Schedule: Mon - Fri + Weekends, 12:00 pm - 8:30 pm.
About the role: paragraph as above.
Responsibilities: Could combine Success Criteria, Key Areas of Collaboration and Influence, Key Accountabilities. But maybe better to have Responsibilities = Key Accountabilities (list of duties). Success Criteria could be part of Requirements? Actually success criteria are abilities: ability to work within tight timelines, participate and embrace development opportunities, ability to troubleshoot down to component level. Those are more like skills/abilities. Could go under Skills.
Key Areas of Collaboration and Influence: bullet points about communication, best practices, etc. Could be part of Skills or Responsibilities.
Let's decide:
Section: Responsibilities (Key Accountabilities) - list of duties.
Section: Skills - includes Success Criteria, Key Areas of Collaboration and Influence, Ideal Candidate Experience skills (communication, computer proficiency, etc.) plus maybe other skills.
Section: Requirements/Qualifications - Ideal Candidate Experience (education, experience, physical demands, driver's license, etc.) plus Physical Demands & Work Environment maybe.
But Physical Demands & Work Environment could be its own section? Not in allowed headings list; we have only those headings. Could fold into Requirements or Skills? Probably Requirements.
We must not create headings not listed. So we can only use those eight headings. So we need to map content to those.
Thus we will have sections: Benefits, Pay, Schedule, About the role, Responsibilities, Requirements, Skills. Possibly also Qualifications but we can combine with Requirements.
We must not repeat job title.
Now craft HTML.
We'll output:
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Disability insurance
- Comprehensive leave program based on employment status
Pay
The hourly pay range for this position is $25 per hour – $28 per hour.
Schedule
Work hours: Monday – Friday plus weekends, 12:00 pm – 8:30 pm.
About the role
The Maintenance Technician reports directly to the Site Operations Manager to ensure all facility‑related equipment is maintained to the highest standards in the Hard Services line. Additionally, the Maintenance Technician will partner with the Site Operations Supervisor to ensure collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations. Core functions involve solving non‑complex (single system) maintenance and repair of a building’s shell, core, and equipment. The purpose is to maintain facilities for clients, customers, and staff in a safe operating condition; execute a best‑practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns. Ultimate success is providing safe and reliable building systems that proactively and reactively support the client’s business needs. The technician may work alone on shift, serve as a point of contact for the client, and must respond to escalations and communicate professionally at all times.
Responsibilities
- Perform primary preventive (PM) and reactive (RM) maintenance work orders:
- Patch/painting of walls
- Door/lock hardware repairs and installation (basic)
- Installation and mounting of building fixtures (TVs, signs, etc.)
- Minor plumbing repairs (clogs, drains, valves, faucets, fixtures, etc.)
- Safety eyewash/shower inspections and maintenance
- Fire extinguisher inspections
- Overhead lighting bulb replacement
- Roof inspections
- Light snow removal and walkway salting (cold‑weather regions)
- Building safety inspections
- Kitchen equipment inspections
- Café equipment specialty cleaning
- Shopping‑tool repairs (casters, handles, etc.)
- HVAC and water system filter replacements
- Hot/cold calls
- Proactively mitigate slip, trip, fall hazards
- Ensure effective LOTO (lock out, tag out) compliance
- Ensure all health and safety requirements are followed by on‑site staff and subcontractors
- Use CMMS system software for work‑order management (PC & mobile)
- Follow 5S principles for organization/cleanliness of “Front of House” and “Back of House” areas
- Order supplies for PMs and RMAs as needed; manage on‑site tool crib inventory to meet SLA uptime
- Complete detailed records of all work in the CMMS system
- Conduct frequent equipment rounds and readings to detect malfunctions; record data as required
- Escort and direct site vendors as required
- Provide on‑call (first‑line) support to address escalations or emergencies
- Handle customer complaints professionally, appropriately, and timely
- inside
- . Let's flatten: each bullet as
- . We'll just list them.
Better:
- Patch/painting of walls ... etc. We'll include the introductory sentence maybe as
- Patch/painting of walls ... etc. Now Skills section: include Success Criteria, Key Areas of Collaboration and Influence, Ideal Candidate Experience skills (communication, computer proficiency, etc.), plus maybe other skills. Let's extract: Success Criteria: - Ability to work within tight timelines - Participate and embrace development opportunities - Ability to troubleshoot down to component level Key Areas of Collaboration and Influence: - Communicate effectively with colleagues on the accounts and across the company so that information is disseminated effectively and participate in project groups and meetings as required - Transfer best practices established by ISS and bring them to the account - Use the account successes to promote and further develop ISS Ideal Candidate Experience includes: - Communication skills to translate basic technical information to those with and without a technical background - Work independently and as part of a team, requiring strong communication and interpersonal skills - Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems) Also maybe "Basic mechanical, electrical, plumbing, and HVAC skills including knowledge of the corresponding tools in these trades" is a skill. Thus Skills section list. Now Requirements/Qualifications: includes education, experience, physical demands, driver's license, etc. Ideal Candidate Experience list includes: - High school diploma or vocational or trade school/college required - Basic mechanical, electrical, plumbing, and HVAC skills including knowledge of the corresponding tools in these trades - Must possess valid state driver’s license. May be required to travel via car within a specific metropolitan region - Demonstrates professional and customer service aptitude - Must be able to work in noisy environments (with required PPE), stand for long periods of time, crawl, climb and work with equipment of various types - Physical Demands & Work Environment: prolonged periods walking or standing; lift up to
then list. Simplify:
Responsibilities
Key accountabilities include self‑performance of primary preventive (PM) and reactive (RM) maintenance work orders, such as:
- is not ideal but acceptable. Could flatten: each responsibility as